Remote Hospitality Operations Leader

Placements24

Midrand

Hybrid

ZAR 600,000 - 900,000

Full time

5 days ago

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Benefits offered by this job

Performance bonuses

Health, dental, and vision insurance

Paid time off

Professional development

Flexible working hours

Job summary

Placements24 is seeking a Remote Hospitality Operations Manager to oversee and optimize operations across multiple hospitality ventures from a home-based setting. You will drive efficiency, enhance guest experiences, and ensure seamless service delivery with distributed teams.

Ideal candidates bring proven hospitality operations experience, strong remote leadership and data-driven decision making. A relevant degree is preferred, along with excellent communication and technology savvy to align

Qualifications

Experience in hospitality management or operations.
Proven ability to manage remote teams using virtual tools.
Strong analytical, problem-solving and decision-making skills.
Excellent communication and leadership abilities.

Responsibilities

Develop and implement strategic operational plans to enhance service delivery and guest satisfaction across all designated hospitality units.
Manage and mentor remote operational teams, fostering a culture of high performance, accountability, and continuous improvement.
Monitor KPIs, analyze data, and generate reports for improvements and cost optimization.
Ensure compliance with health, safety, and service quality regulations.
Coordinate with marketing, finance, and human resources to align operational goals with business objectives.
Oversee the effective use of technology and resources to support remote operations and enhance efficiency.