Remote-First Regional Beauty Retail Ops Leader

Placements24; South Africa; Remote; ZAR 350,000 - 650,000; Full time

Benefits offered by this job

Fully remote

Competitive remuneration package

Professional development opportunities

Job summary

Placements24 is seeking a Remote Retail Operations Specialist to support our client’s SA retail networks from a home office. You will bridge online directives and in-store execution, ensuring efficient processes and strong operational controls across locations.

This fully remote role demands proactive problem-solving, excellent communication, and the ability to manage multiple priorities in a distributed team environment. A strong background in retail operations and data reporting is essential.

Qualifications

• Proven experience in retail operations or similar role.
• Strong understanding of retail principles and best practices.
• Excellent written and verbal communication for remote work.
• Ability to analyze data and generate reports.
• Experience coordinating with cross-functional teams.

Responsibilities

• Provide remote operational support to retail stores; address inquiries and resolve issues.
• Assist in developing and implementing new retail processes and procedures.
• Analyze sales data and operational reports to identify improvements and provide insights.
• Coordinate with cross-functional teams (merchandising, marketing, logistics) for alignment.
• Manage and update operational documentation, training materials, and SOPs.
• Support rollout of new technologies and systems within the retail network.
• Monitor KPIs for retail operations and report progress.
• Facilitate communication between head office and store personnel.
• Conduct virtual store audits and provide feedback to store managers.
• Contribute to special projects as assigned by operations management.

Skills

Retail operations

Remote work

Data reporting

Microsoft Office

Store support

Tools

Microsoft Office Suite

Job description

Placements24 is seeking a Remote Retail Operations Specialist to support our client’s SA retail networks from a home office. You will bridge online directives and in-store execution, ensuring efficient processes and strong operational controls across locations.

This fully remote role demands proactive problem-solving, excellent communication, and the ability to manage multiple priorities in a distributed team environment. A strong background in retail operations and data reporting is essential.