Remote Elderly Care Support Specialist

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 320,000 - 520,000; Full time

Benefits offered by this job

Fully remote work from anywhere in SA

Medical aid and retirement benefits

Access to ongoing professional develop

Career growth opportunities

Flexible leave policies

Job summary

Placements24 is seeking a compassionate Remote Elderly Care Support Specialist to provide remote counselling and guidance to seniors and their families across South Africa, with a focus on Mpumalanga. This home-based role requires experience in gerontology or social care and strong remote communication skills.

You will collaborate with a care team to develop personalised care plans, connect clients with resources, and monitor outcomes, all while maintaining confidentiality and empowering

Qualifications

• Degree or Diploma in Social Work, Gerontology, Psychology, Nursing, or a related field.
• Minimum of 5 years of experience in elderly care or related support roles.
• Proven experience in providing remote support or counselling services.
• Strong knowledge of age-related health issues, dementia care, and end-of-life support.
• Excellent communication, empathy, and active listening skills.

Responsibilities

• Provide remote counselling and support to seniors and family caregivers.
• Offer guidance on managing age-related health conditions and daily living activities.
• Connect clients with community resources, healthcare providers, and social services.
• Facilitate virtual support groups for seniors and caregivers.
• Develop personalised care plans and monitor their implementation.
• Respond to inquiries via phone, email, and video calls.
• Maintain confidential client records and document support provided.
• Stay updated on gerontology, home care, and elder support practices.
• Collaborate with the care team to ensure holistic support.
• Advocate for the needs and rights of elderly individuals.

Skills

Remote counselling

Empathy

Active listening

Communication

Independent working

Care coordination

Caseload management

Remote support

Education

Degree/Diploma in Social Work, Gerontology, Psychology, Nursing

Tools

Video conferencing

CRM systems

Messaging apps

Job description

About the Role

Our client, a national organisation dedicated to enhancing the lives of seniors, is seeking a compassionate and experienced Remote Elderly Care Support Specialist. This role operates entirely remotely, providing crucial support to caregivers, seniors, and their families across South Africa, with a particular focus on regions like Mpumalanga. You will be responsible for offering guidance on elder care best practices, emotional support, navigating available resources, and ensuring a high standard of well-being for seniors receiving care. This is an excellent opportunity to leverage your expertise in gerontology or social care to make a significant impact from a home-based setting. The ideal candidate will possess a strong understanding of the challenges and rewards of elderly care and excel in remote communication and coordination. Your role will be vital in ensuring seniors receive dignified and effective care, supported by well-informed and empowered caregivers and families.

Key Responsibilities

• Provide remote counselling and support to seniors and their family caregivers.
• Offer guidance on managing age-related health conditions and daily living activities.
• Connect clients with community resources, healthcare providers, and social services.
• Facilitate virtual support groups for seniors and caregivers.
• Assist in developing personalised care plans and monitoring their implementation.
• Respond to inquiries and concerns via phone, email, and video calls.
• Maintain confidential client records and document support provided.
• Stay updated on best practices in gerontology, home care, and elder support services.
• Collaborate with the wider care team to ensure holistic support for seniors.
• Advocate for the needs and rights of elderly individuals.

Requirements

• Degree or Diploma in Social Work, Gerontology, Psychology, Nursing, or a related field.
• Minimum of 5 years of experience in elderly care, social work with seniors, or a related support role.
• Proven experience in providing remote support or counselling services.
• Strong knowledge of age-related health issues, dementia care, and end-of-life support.
• Excellent communication, empathy, and active listening skills.
• Proficiency with remote communication tools (video conferencing, messaging apps) and CRM systems.
• Ability to work independently and manage a remote caseload effectively.
• Understanding of the healthcare system and social support networks relevant to seniors.
• Strong organisational skills and attention to detail.
• A compassionate approach and a dedication to improving the quality of life for seniors.

Benefits

• Our client offers a competitive salary and the flexibility of a fully remote work position, allowing for a great work-life balance from anywhere in South Africa.
• We provide comprehensive medical aid and retirement benefits.
• Access to continuous professional development and training in elder care is a key component of this role.
• You will be part of a compassionate and professional team, making a tangible difference in the lives of seniors and their families, with a particular understanding and reach towards areas like Mpumalanga.
• We offer generous leave policies and opportunities for career growth within our organisation.