Remote E-commerce Specialist

Placements24; Upington; Hybrid; ZAR 300,000 - 460,000; Full time

Benefits offered by this job

Fully remote

Performance bonuses

Professional development

Collaborative online team

Impact on growth

Job summary

Placements24 is seeking a driven Remote E-commerce Specialist to manage online sales channels from anywhere, including Upington. You will drive revenue by optimizing website performance, campaigns, and customer experience across platforms, with a focus on conversions and engagement.

You will develop strategy, execute initiatives, and analyze data to maximize results while collaborating with an online team and leveraging cutting-edge ecommerce tools.

Qualifications

• Proven experience as an E-commerce Specialist or similar online retail role.
• Strong knowledge of Shopify or WooCommerce platforms.
• Proficiency in SEO, SEM, content marketing, and social ads.
• Excellent analytical skills to translate data into actions.
• Strong organizational and project management abilities.
• Excellent written and verbal communication with a customer focus.

Responsibilities

• Increase traffic, conversion rates, and AOV across e-commerce platforms.
• Optimize product listings—descriptions, images, pricing.
• Plan and analyze digital marketing campaigns (SEO, SEM, social, email).
• Monitor website performance and user experience to drive improvements.
• Handle customer service inquiries related to online orders.
• Track trends and competitor activity to maintain a competitive edge.

Skills

E-commerce management

Shopify / WooCommerce

Digital marketing

SEO / SEM

Analytics (GA)

Customer service

Project management

Tools

Shopify

WooCommerce

Google Analytics

Job description

About the Role

Our client is seeking a driven and experienced Remote E-commerce Specialist to manage and optimize their online sales channels, working from anywhere in the world, including Upington . This role is pivotal in driving online revenue growth by enhancing website performance, managing digital marketing campaigns, and ensuring a seamless customer experience across all e-commerce platforms. You will be responsible for strategy development, execution, and analysis to maximize conversion rates and customer engagement. This is an excellent opportunity for a detail-oriented professional who thrives in a digital environment and is passionate about online retail success.

Key Responsibilities

• Develop and implement strategies to increase website traffic, conversion rates, and average order value across all e-commerce platforms.
• Manage and optimize product listings, including descriptions, images, and pricing, for maximum visibility and appeal.
• Plan, execute, and analyze digital marketing campaigns, including SEO, SEM, social media advertising, and email marketing.
• Monitor website performance, user experience, and sales data, identifying areas for improvement and implementing solutions.
• Manage customer service inquiries and feedback related to online orders and website experience.
• Stay abreast of e-commerce trends, technologies, and competitor activities to maintain a competitive edge.

Requirements

• Proven experience as an E-commerce Specialist or in a similar online retail management role.
• Strong understanding of e-commerce platforms (e.g., Shopify, WooCommerce), digital marketing channels, and analytics tools (e.g., Google Analytics).
• Proficiency in SEO, SEM, content marketing, and social media advertising.
• Excellent analytical skills with the ability to interpret data and translate insights into actionable strategies.
• Strong organizational and project management skills, with the ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills, with a customer-centric approach.

Benefits

• Fully remote work arrangement offering flexibility and work-life balance.
• Competitive annual salary with potential for performance-based bonuses.
• Opportunities for professional development and online training in e-commerce and digital marketing.
• Access to a collaborative online team environment and cutting-edge e-commerce tools.
• A direct impact on the company's online growth and success.