Online Retail Specialist

Placements24; Bloemfontein; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Competitive salary

Flexible working hours

Professional development

Home office stipend

Remote-friendly culture

Job summary

Placements24 is seeking an Online Retail Specialist to join its fully remote team supporting operations from Bloemfontein. You will manage the ecommerce presence, drive online sales, and optimize the customer digital experience.

You will leverage SEO, SEM, email marketing, and analytics to improve website performance, optimize listings, and collaborate with customer service. This role suits a results-driven professional in a digitally focused retail environment.

Qualifications

• Proven experience in e-commerce management and online retail operations.
• Strong knowledge of SEO, SEM, and social media advertising.
• Experience with Shopify or Magento and analytics tools like Google Analytics.
• Excellent data-driven decision-making and remote collaboration skills.

Responsibilities

• Manage and maintain the company’s e-commerce website for optimal UX.
• Develop and execute online marketing strategies (SEO, SEM, email, social).
• Analyze website traffic, sales data, and customer behavior to identify trends.
• Manage product listings, descriptions, pricing, and inventory across platforms.
• Coordinate with customer service to resolve online inquiries promptly.
• Identify strategies to increase conversion rates and online revenue.

Skills

E-commerce management

Digital marketing

Shopify/Magento

Google Analytics

Data analysis

Project management

Remote communication

Tools

Shopify

Magento

Google Analytics

Job description

About the Role

Our client is seeking a highly skilled and motivated Online Retail Specialist to join their fully remote team, supporting operations from Bloemfontein . This role is pivotal in managing and optimizing the company's e-commerce presence, driving online sales, and ensuring a seamless digital customer experience. You will leverage your expertise in digital marketing, platform management, and customer analytics to enhance website performance and achieve online revenue targets. This is an excellent opportunity for a results-driven professional to make a significant impact within a forward-thinking, digitally focused retail environment, contributing to strategic growth from anywhere.

Key Responsibilities

• Manage and maintain the company's e-commerce website, ensuring optimal functionality and user experience.
• Develop and execute online marketing strategies, including SEO, SEM, email marketing, and social media campaigns.
• Analyze website traffic, sales data, and customer behavior to identify trends and areas for improvement.
• Manage product listings, descriptions, pricing, and inventory across various online platforms.
• Coordinate with customer service teams to ensure prompt resolution of online customer inquiries and issues.
• Identify and implement strategies to increase conversion rates and online sales revenue.

Requirements

• Proven experience in e-commerce management and online retail operations.
• Strong understanding of digital marketing principles, including SEO, SEM, and social media advertising.
• Proficiency with e-commerce platforms (e.g., Shopify, Magento) and analytics tools (e.g., Google Analytics).
• Excellent analytical skills and the ability to interpret data to drive business decisions.
• Strong project management skills and the ability to multitask in a fast-paced remote setting.
• Effective written and verbal communication skills for remote collaboration.

Benefits

• Competitive salary package for a remote position.
• Flexible working hours and the autonomy to work from home.
• Opportunities for professional development in e-commerce and digital marketing.
• Contribution towards home office setup or co-working space expenses.
• A supportive virtual team culture focused on innovation and results.