Remote E-commerce Specialist

Placements24; Richards Bay; Hybrid; ZAR 350,000 - 600,000; Full time

Benefits offered by this job

Competitive salary with incentives

Remote work flexibility

Professional development opportunities

Impact on online presence and strategy

Job summary

Placements24 is seeking a remote E-commerce Specialist to manage and optimize online retail operations supporting Richards Bay. You will drive online sales, improve the customer journey, and ensure smooth platform performance from your remote location.

You will collaborate with marketing and product teams to optimize listings, promotions, SEO/SEM, and analytics. A self-motivated, data-driven professional with strong communication is essential for success in a fully remote role.

Qualifications

• Experience in e-commerce management and online retail operations.
• Strong understanding of digital marketing channels including SEO, SEM, email marketing and social media.
• Proficiency with e-commerce platforms (Shopify, Magento) and analytics tools (Google Analytics).
• Excellent analytical skills to interpret data and drive business decisions.
• Strong organizational and project management skills with ability to work autonomously.
• Excellent written and verbal communication for remote collaboration.

Responsibilities

• Manage day-to-day operations of the e-commerce website for optimal performance and user experience.
• Develop and implement strategies to increase online sales, conversions, and average order value.
• Create and manage product listings with descriptions, images, and pricing.
• Analyze website traffic and sales data to identify trends and opportunities.
• Coordinate with marketing to execute SEO, SEM and social media campaigns.
• Oversee order fulfillment and customer service processes for online orders.

Skills

E-commerce management

Digital marketing

SEO/SEM

Analytics

Remote collaboration

Project management

Customer journey optimization

Tools

Shopify

Magento

Google Analytics

Job description

About the Role

Our client is seeking a talented and driven Remote E-commerce Specialist to manage and optimize their online retail operations, supporting the business based in Richards Bay . This role is critical for driving online sales, enhancing the customer journey, and ensuring the smooth functioning of the e-commerce platform. You will work independently from your remote location, collaborating with various teams to execute digital strategies. This is an excellent opportunity for a self-motivated individual with a passion for online retail and digital marketing to make a significant impact from anywhere.

Key Responsibilities

• Manage the day-to-day operations of the e-commerce website, ensuring optimal performance and user experience.
• Develop and implement strategies to increase online sales, conversion rates, and average order value.
• Create and manage product listings, including descriptions, images, and pricing, ensuring accuracy and appeal.
• Analyze website traffic and sales data to identify trends, opportunities, and areas for improvement.
• Coordinate with marketing teams to execute digital marketing campaigns, including SEO, SEM, and social media.
• Oversee order fulfillment and customer service processes for online orders, ensuring timely delivery and customer satisfaction.

Requirements

• Proven experience in e-commerce management and online retail operations.
• Strong understanding of digital marketing channels, including SEO, SEM, email marketing, and social media.
• Proficiency with e-commerce platforms (e.g., Shopify, Magento) and analytics tools (e.g., Google Analytics).
• Excellent analytical skills and the ability to interpret data to drive business decisions.
• Strong organizational and project management skills, with the ability to work autonomously.
• Excellent written and verbal communication skills for remote collaboration.

Benefits

• Competitive salary with performance-based incentives for achieving online sales targets.
• Complete remote work flexibility , allowing you to work from anywhere.
• Opportunities for professional development in the rapidly evolving e-commerce landscape.
• Contribution to the strategic direction of the company's online presence.
• Be part of a forward-thinking company that values innovation and digital growth, supporting operations related to Richards Bay .