Remote E-commerce Sales Specialist

Placements24; LegKraal Gate; Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Online training and development

Regular virtual team events

Remote-first culture

Job summary

Placements24 is seeking a Remote E-commerce Sales Specialist to drive online sales and optimize the customer journey from a remote-first setup. You will work across platforms, analyze behavior, and coordinate with marketing to boost conversions while maintaining high customer satisfaction.

The role emphasizes autonomy, proactive communication, and the ability to manage a remote workflow in a fast-paced online retail environment.

Qualifications

• 3+ years in e-commerce sales or related online sales role.
• Strong understanding of e-commerce platforms and digital marketing principles.
• Excellent analytical skills to interpret sales data and customer metrics.
• Proficiency with CRM software and e-commerce analytics tools.
• Exceptional written and verbal communication suited for remote work.

Responsibilities

• Develop and implement strategies to drive sales across e-commerce platforms.
• Analyze online sales data and customer behavior to identify trends and opportunities.
• Optimize product listings, website content, and UX to maximize conversions.
• Manage customer relationships through online channels and ensure satisfaction.
• Collaborate with marketing to align sales with promotions and campaigns.
• Monitor competitors and market trends to maintain a competitive edge.
• Utilize CRM and analytics tools to track leads and report on performance.
• Provide exceptional online customer support and resolve inquiries promptly.

Skills

E-commerce sales

Digital marketing

SEO/SEM

Analytics

CRM usage

Tools

Shopify

WooCommerce

CRM software

Google Analytics

Job description

About the Role

Our client is revolutionizing the online retail space and is seeking a highly skilled and motivated Remote E-commerce Sales Specialist to join their fully remote team, based in the vicinity of Mahikeng, North West . This position is crucial for driving online sales, optimizing the customer journey, and ensuring a seamless e-commerce experience. You will be at the forefront of our client's digital sales strategy, responsible for developing and executing initiatives that increase conversion rates, enhance customer engagement, and expand market reach. This role offers the unique advantage of a remote-first work environment, providing flexibility while demanding exceptional performance and proactive communication.

Key Responsibilities

• Develop and implement strategies to drive sales growth across various e-commerce platforms and channels.
• Analyze online sales data and customer behavior to identify trends, opportunities, and areas for improvement.
• Optimize product listings, website content, and user experience to maximize conversion rates.
• Manage and nurture customer relationships through online communication, ensuring high levels of satisfaction and repeat business.
• Collaborate with marketing teams to align sales efforts with promotional campaigns and digital marketing strategies.
• Monitor competitor activities and market trends to maintain a competitive edge in the online retail landscape.
• Utilize CRM tools and other sales enablement technologies to track leads, manage pipelines, and report on sales performance.
• Provide exceptional online customer support, addressing inquiries and resolving issues promptly and effectively.

Requirements

• Proven experience (3+ years) in e-commerce sales, digital marketing, or a related online sales role.
• Strong understanding of e-commerce platforms (e.g., Shopify, WooCommerce), digital marketing principles, and SEO/SEM.
• Excellent analytical skills with the ability to interpret sales data and customer metrics.
• Proficiency in using CRM software and e-commerce analytics tools.
• Exceptional written and verbal communication skills, suitable for a remote communication environment.
• Self-motivated, highly organized, and able to manage time effectively to meet remote work demands.
• Ability to work autonomously and collaboratively within a virtual team setting, contributing to a remote-first culture.
• A proactive approach to identifying and capitalizing on online sales opportunities.

Benefits

• This fully remote position offers a competitive annual salary and potential performance-based incentives.
• Our client provides a flexible work schedule, eliminating the need for daily commutes.
• Employees receive access to online professional development resources and training to stay ahead in the e-commerce field.
• While physically remote, team members benefit from regular virtual team-building activities and a supportive online community.
• This role is ideal for individuals seeking autonomy and a career in the thriving e-commerce sector, regardless of their physical location within or near Mahikeng .