Remote E-commerce Performance Analyst

Placements24; East London; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Competitive salary

Remote work flexibility

Professional development budget

Health insurance

DT/vision plans

Continuous improvement culture

Job summary

Placements24 is seeking a highly analytical Remote E-commerce Performance Analyst to join the team and deliver insights into online business performance. You will collect, analyze, and interpret data on website traffic, sales, and marketing effectiveness to drive growth from anywhere.

You will build dashboards, identify drivers of performance, and collaborate with marketing, operations, and product teams to optimize spend and user experience for a measurable impact.

Qualifications

• Proven experience as an E-commerce Analyst, Performance Analyst, or Data Analyst in online retail.
• Strong proficiency in data analysis tools such as Excel, SQL, Google Analytics, and BI tools like Tableau or Power BI.
• Experience with A/B testing methodologies and interpretation of results.
• Excellent understanding of e-commerce metrics, KPIs, and marketing analytics.
• Strong problem-solving skills and the ability to translate complex data into clear insights.
• Excellent written and verbal communication skills, with experience working remotely.

Responsibilities

• Collect, clean, and analyze large datasets from e-commerce platforms and marketing tools.
• Develop and maintain dashboards and reports to track key metrics (conversion rate, AOV, CLV, ROAS).
• Identify drivers of e-commerce performance including customer behavior patterns and traffic sources.
• Provide actionable insights to optimize website performance, marketing spend, and UX.
• Conduct deep-dive analyses to uncover growth and efficiency opportunities.
• Collaborate with marketing, operations, and product teams to align data insights with business goals.
• Stay up-to-date with latest analytics tools, techniques, and best practices.

Skills

Excel

SQL

Google Analytics

Power BI

A/B testing

E-commerce metrics

Remote communication

Education

Bachelor's degree in Data Science, Statistics, Economics, Business, or related field

Tools

Tableau

Power BI

Job description

About the Role

Our client is seeking a highly analytical and data-driven Remote E-commerce Performance Analyst to join their team and provide crucial insights into online business performance. This role is essential for identifying trends, optimizing strategies, and driving measurable growth across all e-commerce channels. You will be responsible for collecting, analyzing, and interpreting complex data sets related to website traffic, sales, customer behavior, and marketing campaign effectiveness. As a fully remote position, you will leverage advanced analytics tools and collaborate virtually with stakeholders to translate data into actionable recommendations that enhance the customer experience and maximize profitability. This is an excellent opportunity for a meticulous analyst to make a significant impact from anywhere.

Key Responsibilities

• Collect, clean, and analyze large datasets from various e-commerce platforms and marketing tools.
• Develop and maintain performance dashboards and reports to track key metrics (e.g., conversion rates, AOV, customer lifetime value, ROAS).
• Identify key drivers of e-commerce performance, including customer behavior patterns, traffic sources, and campaign effectiveness.
• Provide actionable insights and strategic recommendations to optimize website performance, marketing spend, and user experience.
• Conduct deep-dive analyses into specific areas of the e-commerce business to uncover opportunities for growth and efficiency.
• Collaborate with marketing, operations, and product teams to align data insights with business objectives.
• Stay up-to-date with the latest analytics tools, techniques, and industry best practices.

Requirements

• Proven experience as an E-commerce Analyst, Performance Analyst, or Data Analyst in an online retail environment.
• Strong proficiency in data analysis tools such as Excel, SQL, Google Analytics, and potentially BI tools like Tableau or Power BI.
• Experience with A/B testing methodologies and interpretation of results.
• Excellent understanding of e-commerce metrics, KPIs, and marketing analytics.
• Strong problem-solving skills and the ability to translate complex data into clear, concise insights.
• Excellent written and verbal communication skills, with experience working remotely.
• Bachelor's degree in Data Science, Statistics, Economics, Business, or a related quantitative field.

Benefits

• Competitive salary and performance-based incentives.
• Fully remote role offering ultimate flexibility and work-life balance.
• Opportunity to work with advanced analytics tools and influence strategic decisions.
• Comprehensive health, dental, and vision insurance plans.
• Generous budget for professional development, conferences, and certifications.
• A culture that values data-driven decision-making and continuous improvement.