Remote Dispatcher - Transportation

Placements24; East London; Hybrid; ZAR 201,000 - 357,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Training & development in logistics

Supportive team

Job summary

Placements24 is seeking a Remote Dispatcher to manage transportation logistics from a home-based office in South Africa. You will coordinate drivers, schedule deliveries, and optimize routes in real-time.

The ideal candidate communicates clearly, stays calm under pressure, and uses dispatch software and GPS tracking to ensure on-time performance. This full-time role offers fully remote arrangements, flexible scheduling, and opportunities for training within a growing logistics team.

Qualifications

• Previous experience as a dispatcher or in logistics coordination.
• Familiarity with dispatch software and GPS tracking systems.
• Excellent communication and multitasking abilities.
• Ability to stay calm and make decisions in fast-paced environments.
• Strong organizational skills and attention to detail.
• Reliable home office with internet access for remote work.

Responsibilities

• Coordinate and assign routes to drivers based on schedules and vehicle availability.
• Monitor driver progress and provide updates and support as needed.
• Respond to inquiries and emergencies promptly to minimize disruptions.
• Use dispatch software and GPS data to optimize routes and on-time deliveries.
• Maintain records of dispatches and driver activities.
• Liaise with clients and internal teams to resolve scheduling conflicts.

Skills

Dispatch software

GPS tracking

Communication

Multitasking

Problem-solving

Calm under pressure

Organizational skills

Tools

Dispatch software

GPS tracking systems

Job description

About the Role

Our client is seeking an organized and efficient Remote Dispatcher to manage transportation logistics from a home-based office. This role is critical for coordinating drivers, scheduling deliveries, and ensuring the smooth flow of operations across various routes. You will be the primary point of contact for drivers, responding to inquiries, troubleshooting issues, and optimizing routes in real-time. The ideal candidate is calm under pressure, possesses excellent communication skills, and has a strong understanding of logistics and dispatching principles. This is an excellent opportunity for a proactive individual to join a growing company that values remote work and offers a dynamic work environment.

Key Responsibilities

• Coordinate and assign routes to drivers based on delivery schedules and vehicle availability.
• Monitor driver progress and communicate with them to provide updates, instructions, and support.
• Respond to driver inquiries, operational issues, and emergencies in a timely and effective manner.
• Utilize dispatch software and GPS tracking systems to optimize routes and ensure on-time deliveries.
• Maintain accurate records of dispatches, driver activities, and delivery confirmations.
• Liaise with clients and other departments to resolve scheduling conflicts or delivery challenges.

Requirements

• Previous experience as a dispatcher or in a related logistics/transportation coordination role.
• Familiarity with dispatch software, GPS tracking systems, and route planning.
• Excellent communication, multitasking, and problem-solving skills.
• Ability to remain calm and make effective decisions in a fast-paced, high-pressure environment.
• Strong organizational skills and attention to detail.
• Reliable internet connection and a suitable home office setup for remote work.

Benefits

• Competitive annual salary.
• Fully remote work arrangement with flexible scheduling options.
• Opportunities for training and development in logistics management.
• A supportive team and management structure.
• Chance to be part of an innovative company culture.