Remote Dispatcher - Transport Services

Placements24; Benoni; Hybrid; ZAR 240,000 - 320,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Professional development

Flexible schedule

Job summary

Placements24 is seeking an experienced Dispatcher to manage transport operations from a home office. You will coordinate drivers and vehicles, optimize schedules, and maintain clear communications with clients and drivers to ensure smooth logistic flows.

The role requires strong multitasking, problem solving, and a solid grasp of dispatch software for remote coordination. This position offers a remote work setup with a competitive package.

Qualifications

• Proven experience in a dispatcher or logistics coordination role.
• Strong understanding of transportation logistics and route planning.
• Excellent communication and interpersonal skills for driver and client interaction.
• Proficiency in dispatch software and general computer applications.
• Ability to stay calm and make quick decisions in a remote setting.
• High level of organization and attention to detail.

Responsibilities

• Coordinate and assign drivers and vehicles for delivery routes and transport services.
• Monitor vehicle movements and communicate with drivers to provide updates.
• Optimize dispatch schedules for timely deliveries and efficient resource use.
• Maintain accurate records of all dispatches, including driver logs and confirmations.
• Respond promptly to customer inquiries and operational disruptions with solutions.
• Liaise with other departments to ensure seamless integration of dispatch with logistics.

Skills

Transport logistics

Route planning

Remote work

Multitasking

Communication

Tools

Dispatch software

MS Office

Job description

About the Role

Our client is seeking an experienced and organized Dispatcher to manage transport operations remotely. In this role, you will be responsible for coordinating the movement of vehicles, ensuring efficient scheduling, and maintaining clear communication with drivers and clients. This is a crucial position that requires excellent multitasking abilities, strong problem-solving skills, and the capacity to manage dynamic situations effectively from a home office. You will be a key part of ensuring our logistics network runs smoothly and efficiently.

Key Responsibilities

• Coordinate and assign drivers and vehicles for delivery routes and transport services.
• Monitor vehicle movements and communicate with drivers to provide updates and address any issues.
• Optimize dispatch schedules to ensure timely deliveries and efficient resource utilization.
• Maintain accurate records of all dispatches, including driver logs and delivery confirmations.
• Respond promptly to customer inquiries and operational disruptions, providing effective solutions.
• Liaise with other departments to ensure seamless integration of dispatch operations with overall logistics.

Requirements

• Proven experience as a dispatcher or in a similar logistics coordination role.
• Strong understanding of transportation logistics and route planning.
• Excellent communication and interpersonal skills for effective driver and client interaction.
• Proficiency in dispatch software and general computer applications.
• Ability to remain calm and make quick decisions under pressure in a remote setting.
• High level of organization and attention to detail.

Benefits

• Competitive annual salary and potential performance bonuses.
• Flexible remote work schedule with established operating hours.
• Comprehensive health, dental, and vision insurance coverage.
• Paid time off and opportunities for professional development.
• Supportive team environment focused on efficient operations.