Remote Dispatch Lead - Transport Logistics w/ Stipend

Placements24; Gauteng; Remote; ZAR 240,000 - 300,000; Full time

Benefits offered by this job

Home office stipend

Annual performance bonus

Full remote work

Career development opportunities

Job summary

Placements24 is seeking a highly organized Remote Dispatch Coordinator to join a leading Driving & Transport client in South Africa. This fully remote role coordinates drivers and routes from a home office while supporting operations originating from Gauteng.

You will schedule drivers, monitor progress, respond to inquiries, and prepare daily to monthly reports. A proactive communicator with experience in dispatch software, GPS tracking, and remote work will thrive in this remote-first

Qualifications

• Proven experience as Dispatcher or Logistics Coordinator, preferably in transportation.
• Able to work independently and manage time effectively in a remote work environment.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in using dispatch software, GPS tracking systems, and general office applications.
• Ability to multitask and prioritize effectively under pressure.
• Strong organizational skills and attention to detail.
• Stable internet connection and a dedicated, quiet workspace are mandatory for this remote role.
• Experience with route optimization software is a plus.
• Proactive attitude and a commitment to providing exceptional service.
• Must be legally eligible to work in South Africa.

Responsibilities

• Schedule and assign drivers and vehicles to routes for optimal utilization.
• Monitor driver progress and communicate with drivers during shifts via phone and digital platforms.
• Respond to customer inquiries and internal requests regarding deliveries and dispatch operations.
• Identify and resolve disruptions or delays, rerouting or reassigning as necessary.
• Maintain dispatch records, driver logs, and vehicle status in the system.
• Collaborate with logistics and customer service to ensure high levels of customer satisfaction.
• Assist in managing driver availability and scheduling to ensure adequate coverage.
• Prepare daily, weekly, and monthly reports on dispatch activities and metrics.
• Contribute to continuous improvement of dispatch processes and protocols.
• Ensure compliance with all company policies and remote work guidelines.

Skills

Dispatcher experience

Logistics coordination

Remote work

Communication

Time management

Problem solving

Tools

GPS tracking

Dispatch software

Office applications

Job description

Placements24 is seeking a highly organized Remote Dispatch Coordinator to join a leading Driving & Transport client in South Africa. This fully remote role coordinates drivers and routes from a home office while supporting operations originating from Gauteng.

You will schedule drivers, monitor progress, respond to inquiries, and prepare daily to monthly reports. A proactive communicator with experience in dispatch software, GPS tracking, and remote work will thrive in this remote-first