Remote Digital Marketing & SEO Client Success Manager

Employmate Limited; Gqeberha; Teletrabalho; ZAR 315 000 - 377 000; Tempo integral

Resumo da oferta

Employmate Limited is seeking a Digital Marketing Customer Experience Manager to oversee a portfolio of digital marketing clients remotely from South Africa. The role emphasizes onboarding, client communication, and alignment of SEO campaigns with business goals.

You will drive customer satisfaction, support retention, and collaborate with internal teams to deliver timely campaigns for international clients. The position starts at 20 hours weekly and scales to 40 hours with experience.

Qualificações

• Minimum of 2 years of experience working within a search engine optimisation agency.
• Experience in digital marketing account management, customer success or client services.
• Strong understanding of search engine optimisation strategy, campaign performance and reporting.
• Proven ability to manage multiple client accounts simultaneously.
• Confidence communicating directly with clients through email, video calls, meetings and presentations.

Responsabilidades

• Manage an assigned portfolio of digital marketing clients and act as their primary point of contact.
• Develop and maintain strong professional relationships with clients.
• Lead onboarding meetings, campaign updates and quarterly catch ups.
• Translate client objectives into clear marketing priorities and timelines.
• Coordinate communication between clients and internal teams to ensure campaigns progress on schedule.

Conhecimentos

SEO strategy

Digital marketing

Client relationship management

Time management

English communication

Ferramentas

Google Ads

SEMrush

GoHighLevel

ClickUp

Descrição da oferta de emprego

Employmate Limited is seeking a Digital Marketing Customer Experience Manager to oversee a portfolio of digital marketing clients remotely from South Africa. The role emphasizes onboarding, client communication, and alignment of SEO campaigns with business goals.

You will drive customer satisfaction, support retention, and collaborate with internal teams to deliver timely campaigns for international clients. The position starts at 20 hours weekly and scales to 40 hours with experience.