Remote SEO Client Success Manager

Employmate Limited; Cape Town; Teletrabalho; ZAR 315 000 - 377 000; Tempo parcial

Resumo da oferta

Employmate Limited is seeking an experienced SEO Client Success Manager to manage client relationships, onboarding and campaign performance for a portfolio of digital marketing clients in the Australian market. The role is fully remote with SA time overlap and starts at approximately 20 hours per week, expanding to 40 hours as you ramp up.

The ideal candidate has SEO agency experience, strong communication skills, and a proactive approach to client management and retention.

Qualificações

• Minimum of 2 years of SEO agency experience.
• Experience in digital marketing account management.
• Strong understanding of SEO strategies, metrics and reporting.
• Ability to manage multiple client accounts simultaneously.
• Excellent written and spoken English communication skills.

Responsabilidades

• Manage an assigned portfolio of digital marketing clients and act as primary contact.
• Oversee customer onboarding and ensure campaign objectives align with client goals.
• Coordinate campaign activities and communicate results to clients.
• Lead onboarding discussions and quarterly review meetings.
• Maintain accurate client information in CRM or PM systems.
• Support client retention and account growth.

Conhecimentos

Client relationship management

SEO strategy & metrics

Multi-account management

English communication

Ferramentas

Google Ads

SEMrush

GoHighLevel

ClickUp

Descrição da oferta de emprego

Employmate Limited is seeking an experienced SEO Client Success Manager to manage client relationships, onboarding and campaign performance for a portfolio of digital marketing clients in the Australian market. The role is fully remote with SA time overlap and starts at approximately 20 hours per week, expanding to 40 hours as you ramp up.

The ideal candidate has SEO agency experience, strong communication skills, and a proactive approach to client management and retention.