Remote Communications Specialist - Digital & Social Media

Placements24; Durban; Hybrid; ZAR 350,000 - 600,000; Full time

Benefits offered by this job

Remote work from home

Flexible schedule

Professional development resources

Job summary

Placements24 is seeking a Remote Communications Specialist to lead digital campaigns and social media efforts for a growing client portfolio. You will craft engaging content, manage multi-platform channels, and track performance to optimize impact.

The role emphasizes data-driven decision making, remote collaboration, and staying ahead of industry trends while delivering measurable results for diverse audiences.

Qualifications

• 3+ years of experience in digital communications and social media management.
• Excellent writing, editing, and proofreading skills with strong grammar and tone.
• Proficiency with social media tools and analytics platforms (e.g., GA, platform insights).
• Ability to develop engaging content for various social media platforms and manage multiple projects remotely.

Responsibilities

• Develop and execute a comprehensive digital communications and social media strategy aligned with business objectives.
• Create, curate, and manage content for LinkedIn, Twitter, Facebook, and Instagram.
• Monitor social channels for trends and engagement opportunities; respond professionally to inquiries.

Skills

Digital marketing

Social media management

Content creation

Analytics

SEO basics

Remote collaboration

Education

Bachelor's degree in Communications

Tools

Hootsuite

Buffer

Google Analytics

Job description

About the Role

Our client is expanding its digital communications division and is looking for a talented Remote Communications Specialist with a strong focus on digital and social media to join their forward-thinking team. This fully remote position is ideal for a creative and data-driven professional who excels in managing online brand presence and engaging diverse audiences across multiple digital platforms. You will be responsible for crafting engaging content, managing social media channels, and developing digital PR strategies to enhance our client's online reputation and reach. The role requires a proactive individual who can work autonomously, contribute innovative ideas, and drive measurable results in a virtual setting. This is a fantastic opportunity to shape the digital narrative of a growing organization from anywhere, contributing to impactful online campaigns.

Key Responsibilities

• Develop and execute a comprehensive digital communications and social media strategy aligned with overall business objectives.
• Create, curate, and manage engaging and high-quality content (text, image, video) for all social media platforms (e.g., LinkedIn, Twitter, Facebook, Instagram).
• Monitor social media channels for industry trends, conversations, and opportunities for engagement.
• Respond to comments, messages, and inquiries in a timely and professional manner, fostering community interaction.
• Analyze social media performance using analytics tools and provide regular reports with insights and recommendations for optimization.
• Collaborate with internal teams (marketing, sales, product) to ensure consistent brand messaging and integrated campaign efforts.
• Assist in the development and execution of digital PR campaigns, including influencer outreach and online media relations.
• Stay up-to-date with the latest digital marketing trends, social media best practices, and emerging technologies.
• Manage online reputation and implement strategies to address negative feedback or crises.
• Contribute to website content updates and email marketing initiatives as needed.

Requirements

• Bachelor's degree in Communications, Digital Marketing, Journalism, Public Relations, or a related field.
• Proven experience (3+ years) in digital communications, social media management, and online content creation.
• Excellent writing, editing, and proofreading skills with a strong command of grammar and tone.
• Proficiency in using social media management tools (e.g., Hootsuite, Buffer) and analytics platforms (e.g., Google Analytics, platform insights).
• Demonstrable experience in developing engaging content for various social media platforms.
• Understanding of SEO principles and their application to digital content.
• Strong analytical skills and ability to interpret data to inform strategy.
• Excellent communication and interpersonal skills, suitable for remote collaboration.
• Ability to manage multiple projects simultaneously and meet deadlines in a remote work environment.
• A proactive, self-motivated attitude with a passion for digital trends.

Benefits

• This fully remote role offers a competitive salary and benefits package.
• Employees enjoy the flexibility of working from home, eliminating commute times and offering a better work-life balance.
• Our client provides a supportive virtual team environment, access to online professional development resources, and opportunities to work on exciting digital campaigns for a diverse client base.
• You will be empowered to innovate and contribute significantly to the company's online presence and strategic digital initiatives, regardless of your physical location.