Remote Client Services & Accounts Coordinator

Outsourcery; Cape Town; Remote; ZAR 420,000 - 620,000; Full time

Job summary

Outsourcery in Cape Town seeks a friendly, highly organised Client Services & Accounts Coordinator to join a UK-based education provider on an initial maternity cover contract.

You will handle accounts administration, client onboarding, customer enquiries and provide operational support while collaborating with our UK team. The role is fully remote with UK-aligned hours and starts 23 November 2026.

Qualifications

• Experience in client services, accounts administration or billing.
• Excellent written and spoken English with professional communication.
• Strong Excel and Microsoft 365 skills with attention to detail.
• Able to prioritise tasks and manage deadlines independently.

Responsibilities

• Manage shared inbox, respond to billing enquiries and process credit requests.
• Record and reconcile payments; monitor debtor reports and follow up on outstanding amounts.
• Coordinate client onboarding, issue invoices and track onboarding steps.
• Respond to customer enquiries via phone, email and live chat; maintain records.
• Provide general administrative and operational support as needed.

Skills

Strong English

Accounts administration

Attention to detail

Organisational skills

Excellent communication

Proactive attitude

Tools

Excel

Microsoft 365

Xero

Job description

Outsourcery in Cape Town seeks a friendly, highly organised Client Services & Accounts Coordinator to join a UK-based education provider on an initial maternity cover contract.

You will handle accounts administration, client onboarding, customer enquiries and provide operational support while collaborating with our UK team. The role is fully remote with UK-aligned hours and starts 23 November 2026.