Remote Cleaning Quality Auditor: Drive Service Excellence

Placements24; Bloemfontein; Hybrid; ZAR 300,000 - 460,000; Full time

Benefits offered by this job

Fully remote work arrangement

Competitive salary

Job summary

Placements24 is seeking a meticulous Remote Cleaning Service Quality Assessor to evaluate the quality of cleaning services for clients serving the Bloemfontein area. You will review reports, client feedback, and documentation to ensure adherence to standards and provide actionable feedback to operations.

This fully remote role requires sharp analytical skills, strong written communication, and the ability to work independently to meet deadlines.

Qualifications

• Proven experience in quality assurance, auditing, or a related role.
• Strong analytical skills to interpret data and feedback.
• Excellent written communication for detailed reporting.
• Proficiency with standard office software and remote tools.
• Ability to work autonomously with tight deadlines.

Responsibilities

• Review and analyze cleaning service reports, client feedback, and metrics.
• Identify deviations from standards and document findings.
• Provide constructive feedback to cleaning teams and managers.
• Develop and maintain quality assessment criteria and checklists.
• Contribute to training materials based on quality gaps.

Skills

Quality assurance

Auditing

Data analysis

Reporting

MS Teams

Tools

Microsoft Excel

MS Teams

Job description

Placements24 is seeking a meticulous Remote Cleaning Service Quality Assessor to evaluate the quality of cleaning services for clients serving the Bloemfontein area. You will review reports, client feedback, and documentation to ensure adherence to standards and provide actionable feedback to operations.

This fully remote role requires sharp analytical skills, strong written communication, and the ability to work independently to meet deadlines.