Remote Cleaning QA Lead - Quality & Training Impact

Placements24; Benoni; Hybrid; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Competitive salary

Fully remote work

Flexible hours

Home office allowance

Career growth opportunities

Job summary

Placements24 is seeking a proactive Remote Cleaning Quality Assurance Lead to oversee sanitation standards across client sites. You will design, implement, and monitor QA processes, perform virtual audits, and train remote teams on quality expectations.

This fully remote role requires strong analytical skills, experience in cleaning operations, and the ability to collaborate with operations managers to drive continuous improvements while maintaining excellent service quality.

Qualifications

• Proven experience in quality assurance, operations management, or a similar role within the cleaning industry.
• Strong understanding of sanitation practices, health regulations, and safety standards.
• Experience auditing and managing remotely.
• Excellent analytical and problem-solving skills with attention to detail.
• Proficiency with data analysis tools and virtual collaboration platforms.
• Superior written and verbal reporting and communication skills.

Responsibilities

• Develop and refine quality assurance protocols and inspection checklists for cleaning services.
• Conduct virtual audits and reviews of cleaning team performance and site conditions.
• Analyze inspection data to identify trends, recurring issues, and areas needing corrective action.
• Provide remote training and coaching to cleaning staff on quality standards and best practices.
• Collaborate with operations and management teams to implement continuous improvement initiatives.
• Stay abreast of industry trends, regulations, and advancements in cleaning technologies.

Skills

Quality assurance

Operations management

Remote auditing

Data analysis

Communication

Tools

Data analysis tools

Virtual collaboration platforms

Job description

Placements24 is seeking a proactive Remote Cleaning Quality Assurance Lead to oversee sanitation standards across client sites. You will design, implement, and monitor QA processes, perform virtual audits, and train remote teams on quality expectations.

This fully remote role requires strong analytical skills, experience in cleaning operations, and the ability to collaborate with operations managers to drive continuous improvements while maintaining excellent service quality.