Remote Cleaning Operations Lead

Placements24; Paarl; Hybrid; ZAR 110,000 - 207,000; Full time

Benefits offered by this job

Remote-friendly contractor role

Flexible hours

Access to digital tools

Growth in remote operations management

Job summary

Placements24 seeks a highly organized Remote E-Cleaning Operations Coordinator to manage cleaning operations from a home office. You will coordinate schedules, monitor quality, and handle client communications in a fully remote environment.

You will use digital platforms for task management, reporting, and remote team oversight, ensuring efficiency across multiple locations. Strong communication and problem-solving skills are essential to succeed in this contractor role.

Qualifications

• Proven experience in operations coordination or similar administrative role.
• Strong proficiency with digital tools and scheduling software.
• Excellent written and verbal communication skills.
• Ability to work independently in a remote setting.
• Proactive problem-solving approach.
• Experience managing remote teams or customer service is a plus.

Responsibilities

• Coordinate cleaning schedules and dispatch crews to client sites.
• Monitor team performance remotely using digital tools and feedback systems.
• Manage client communications and service requests promptly.
• Process and analyze performance reports to identify improvements.
• Maintain accurate digital records of operations, staff availability, and client interactions.
• Troubleshoot and resolve remote operational issues during service delivery.
• Ensure compliance with cleaning standards and safety protocols via remote monitoring.
• Collaborate with internal teams to optimize service delivery and client satisfaction.
• Assist in onboarding and training of new cleaning staff on remote procedures.

Skills

Remote ops coordination

Logistics management

Digital tools

Communication skills

Independence

Problem solving

Tools

Zoom

Slack

Google Workspace

Job description

Placements24 seeks a highly organized Remote E-Cleaning Operations Coordinator to manage cleaning operations from a home office. You will coordinate schedules, monitor quality, and handle client communications in a fully remote environment.

You will use digital platforms for task management, reporting, and remote team oversight, ensuring efficiency across multiple locations. Strong communication and problem-solving skills are essential to succeed in this contractor role.