Fully Remote Cleaning Operations Coordinator

Placements24; Klerksdorp; Hybrid; ZAR 180,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Fully remote position

Annual performance bonus

Home office Internet allowance

Provident fund

Cutting-edge remote management tools

Job summary

Placements24 is seeking a highly organized Remote Cleaning Services Coordinator to manage and coordinate cleaning services for a diverse client portfolio. This fully remote role focuses on scheduling, client inquiries, and ensuring quality standards from a home office in South Africa.

You will liaise with cleaning teams, manage service requests, and monitor performance while upholding company standards. Experience in remote coordination and CRM familiarity is preferred.

Qualifications

• Proven experience in coordination, dispatch, or operations management.
• Exceptional organizational and time-management skills.
• Excellent written and verbal communication abilities for client and remote teams.
• Strong problem-solving and calm handling of unexpected issues.
• Ability to work independently and meet deadlines in a remote setting.
• Customer-centric approach and service excellence.

Responsibilities

• Coordinate daily cleaning schedules for a distributed team.
• Serve as main contact for clients, handling inquiries and issues.
• Manage service requests, assignments, and quality checks.
• Monitor team performance and provide feedback and support.
• Maintain records of service delivery and client communications.
• Coordinate with supply chain to ensure resources for teams.

Skills

Coordination/ops management

Organizational skills

Time management

Written & verbal communication

Remote team management

Problem-solving

Tools

Scheduling software

CRM systems

Zoom

Slack

Trello

Job description

Placements24 is seeking a highly organized Remote Cleaning Services Coordinator to manage and coordinate cleaning services for a diverse client portfolio. This fully remote role focuses on scheduling, client inquiries, and ensuring quality standards from a home office in South Africa.

You will liaise with cleaning teams, manage service requests, and monitor performance while upholding company standards. Experience in remote coordination and CRM familiarity is preferred.