Remote Childcare Coordinator: Scheduling & Provider Success

Placements24; Midrand; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Remote-first role

Home office setup support

Training resources

Job summary

Placements24 seeks a Virtual Childcare Coordinator to manage a network of childcare providers and coordinate bookings from home.

Based in Midrand, Gauteng, the role is fully remote, offering flexibility while maintaining high standards of care and regulatory compliance.

The ideal candidate will be organized, empathetic, with 4+ years in childcare coordination, and skilled in remote communication, CRM, and scheduling platforms.

Qualifications

• 4+ years of childcare coordination or similar management experience.
• Strong remote communication and multitasking skills.
• Experience with CRM and scheduling platforms.
• Ability to work independently with time management.
• Proven empathy and problem-solving in childcare contexts.

Responsibilities

• Coordinate and schedule childcare services, matching families with providers.
• Conduct virtual interviews and background checks for providers.
• Onboard new providers and ensure adherence to policies and standards.
• Monitor provider performance and address issues professionally.
• Serve as primary contact for families and providers, resolving queries.
• Maintain digital records of bookings, availability, and feedback.
• Assist in refining remote operational processes to improve efficiency.
• Contribute to marketing and outreach to expand the network.
• Ensure compliance with childcare regulations and safety in a virtual setting.
• Utilize digital tools for communication, scheduling, and record-keeping.

Skills

Childcare coordination

Remote communication

CRM software

Scheduling platforms

Multitasking

Empathy

Education

Childcare management qualification

Tools

CRM software

Scheduling tools

Job description

Placements24 seeks a Virtual Childcare Coordinator to manage a network of childcare providers and coordinate bookings from home.

Based in Midrand, Gauteng, the role is fully remote, offering flexibility while maintaining high standards of care and regulatory compliance.

The ideal candidate will be organized, empathetic, with 4+ years in childcare coordination, and skilled in remote communication, CRM, and scheduling platforms.