Remote Catering Sales & Client Relations Specialist

Placements24; Klerksdorp; Hybrid; ZAR 300,000 - 600,000; Full time

Benefits offered by this job

Commission structure

Job summary

Placements24 is seeking a Remote Catering Sales & Client Relations Specialist to drive new business and nurture existing client relationships from a home office. You will identify events, tailor catering proposals, negotiate contracts, and coordinate with remote operations to ensure flawless event execution.

The role emphasizes consultative selling, strong communication, and the ability to close deals in a fully remote environment.

Qualifications

• Minimum of 4 years of sales, client relations, or business development experience in catering/hospitality/events.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, presentation, and negotiation skills.
• Experience building rapport with clients virtually.
• Proficient in CRM software and virtual meeting platforms.
• Bachelor’s degree in Business/Marketing/Hospitality or related field is a plus.

Responsibilities

• Identify and pursue new sales leads in corporate and private events.
• Build long-lasting relationships with existing clients and understand their catering needs.
• Conduct virtual consultations to assess event requirements.
• Create and present tailored catering proposals with menus and pricing.
• Negotiate contracts and service agreements.
• Collaborate with remote operations to execute events.
• Maintain client records and CRM pipeline.
• Achieve monthly and quarterly sales targets.

Skills

Sales experience

Client relations

CRM software

Negotiation

Virtual meetings

Remote work

Education

Bachelor's degree

Tools

Zoom

Microsoft Teams

Job description

About the Role

Our client, a leading provider of premium catering services that operates on a virtual and remote model, is seeking a motivated and relationship-driven Remote Catering Sales & Client Relations Specialist. Based from your home office, you will be instrumental in driving new business and nurturing existing client relationships. Your primary focus will be understanding client needs for events and corporate functions, proposing tailored catering solutions, and ensuring an exceptional client experience from initial contact through to post-event follow-up. This role requires excellent communication, negotiation, and interpersonal skills, coupled with a deep understanding of the catering and hospitality industry. If you excel at building rapport and closing deals in a remote environment, this is an exciting opportunity.

Key Responsibilities

• Proactively identify and pursue new sales leads within the corporate and private event sectors.
• Develop and maintain strong, long-lasting relationships with existing clients, understanding their ongoing catering needs.
• Conduct virtual consultations with prospective and existing clients to assess their event requirements and preferences.
• Create and present compelling catering proposals, including customized menus and pricing.
• Negotiate contracts and service agreements, ensuring mutual benefit and client satisfaction.
• Collaborate closely with the remote operations team to ensure seamless execution of all booked events.
• Gather client feedback and proactively address any concerns or issues to ensure high levels of satisfaction.
• Achieve and exceed monthly and quarterly sales targets.
• Stay abreast of industry trends, competitor activities, and market opportunities.
• Maintain accurate client records and sales pipeline within the CRM system.

Requirements

• Minimum of 4 years of experience in sales, client relations, or business development, preferably within the catering, hospitality, or events industry.
• Proven track record of meeting or exceeding sales targets.
• Exceptional communication, presentation, and negotiation skills.
• Ability to build strong rapport and trust with clients virtually.
• Proficiency in using CRM software and virtual meeting platforms (e.g., Zoom, Microsoft Teams).
• Self-motivated, results-oriented, and able to work effectively and independently in a remote setting.
• A solid understanding of catering operations and menu planning is highly desirable.
• Must have a reliable internet connection and a dedicated, professional home office environment.
• Ability to manage multiple client accounts and prioritize effectively.
• Bachelor's degree in Business, Marketing, Hospitality, or a related field is a plus.

Benefits

Our client offers a competitive base salary plus an attractive commission structure, providing significant earning potential. This fully remote position offers unparalleled flexibility and the opportunity to work with a dynamic and innovative company. You will receive ongoing training, support from a dedicated remote team, and opportunities for career advancement within a growing industry. This role is perfect for ambitious sales professionals looking for a rewarding career path in the thriving world of virtual catering services.