Senior Catering Operations Manager (Remote)

Placements24; Randburg; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Fully remote work

National scope

Competitive salary

Leadership role

Growth opportunities

Job summary

Placements24 is seeking a Senior Catering Operations Manager to oversee nationwide catering services in a fully remote capacity. This senior role requires strategic thinking, experience in large-scale operations, and the ability to lead remote teams across multiple event sites.

You will drive operational excellence by setting standards, managing budgets, and implementing best practices to improve client satisfaction and profitability.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field is highly desirable.
• Proven leadership in catering operations and remote management is preferred.
• Strong strategic planning and financial acumen are essential.

Responsibilities

• Develop strategic operational plans for nationwide catering services.
• Oversee remote daily operations of multiple teams and sites from planning to execution.
• Manage P&L including budgeting, cost control, and revenue generation for catering operations.
• Lead, mentor and develop a team of operations managers and catering staff.
• Establish and enforce operational standards, policies, and procedures for consistency and quality.
• Drive continuous improvement to enhance efficiency, reduce waste, and optimize resources.

Education

Bachelor's degree in Hospitality Management, Business Administration, or related field

Job description

About the Role

Our client, a prestigious national catering organization, is seeking a highly experienced and results-oriented Senior Catering Operations Manager to oversee and optimize their catering services in a fully remote capacity. This senior leadership role requires a strategic thinker adept at managing complex logistics, driving operational efficiency, and ensuring exceptional service delivery across multiple event sites. You will be instrumental in setting operational standards, managing budgets, leading remote teams, and implementing best practices to enhance client satisfaction and profitability. The ideal candidate possesses a deep understanding of the catering industry, robust leadership capabilities, and a proven ability to excel in a remote work environment. This is a pivotal position for an individual passionate about operational excellence and shaping the future of large-scale catering.

Key Responsibilities

• Develop and implement strategic operational plans to ensure the efficient and high-quality delivery of catering services nationwide.
• Oversee the daily operations of multiple catering teams and event sites remotely, ensuring seamless execution from planning to completion.
• Manage P&L responsibilities, including budgeting, cost control, and revenue generation for catering operations.
• Lead, mentor, and develop a team of operations managers and catering staff, fostering a culture of excellence and accountability.
• Establish and enforce operational standards, policies, and procedures to guarantee consistency and quality across all events.
• Drive continuous improvement initiatives to enhance operational efficiency, reduce waste, and optimize resource allocation.
• Manage relationships with key suppliers and vendors to ensure timely and cost-effective procurement of goods and services.
• Ensure strict adherence to health, safety, and sanitation regulations in all catering operations.
• Analyze operational data and performance metrics to identify trends, risks, and opportunities for growth.
• Collaborate closely with sales, marketing, and culinary departments to align operational efforts with business objectives.

Requirements

• Minimum of 7 years of progressive experience in catering operations management or event management, with a significant portion in a leadership role.
• Demonstrated success in managing large-scale catering operations, P&L accountability, and team leadership.
• Strong strategic planning, problem-solving, and decision-making skills.
• Excellent communication, negotiation, and interpersonal skills, effective in a remote setting.
• Proficiency in operations management software, financial reporting tools, and virtual collaboration platforms.
• In-depth knowledge of food safety regulations, hygiene standards, and operational best practices in the catering industry.
• Proven ability to lead and motivate remote teams and drive performance improvement.
• A proactive approach to identifying and mitigating operational risks.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field is highly desirable.

Benefits

• Fully remote work arrangement, providing exceptional flexibility and work-life balance.
• Lead significant operational functions for a reputable national catering brand.
• Highly competitive salary and comprehensive benefits package.
• Opportunities for professional growth and development in senior leadership roles.
• Make a tangible impact on the company's operational success and strategic direction.
• Collaborative virtual environment with a focus on innovation and efficiency.