Relocation-Ready: Dubai Luxury Lobby Ambassador

Palazzo Hospitality Group; Oos-Kaap; Presencial; ZAR 362.000 - 544.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Visa sponsorship

Relocation to Dubai

Accommodation

Transportation

Duty meals

Uniform & laundry

Medical insurance

Tax-free income

Descripción de la vacante

Palazzo Versace Dubai is seeking hospitality professionals to relocate from South Africa to join our luxury hotel on Dubai Creek. Join a five-star environment focused on personalized guest service.

Candidates should have luxury-hotel experience, strong communication, and a guest-focused approach, with willingness to relocate to the UAE. We sponsor visas and provide accommodation, transportation, meals, uniforms, and medical insurance.

Formación

• Previous experience in a similar position within a luxury hotel environment.
• Strong communication and interpersonal skills.
• Professional and guest-focused approach.
• Willingness and ability to relocate to Dubai, UAE.

Responsabilidades

• Welcome and acknowledge all guests in a warm, professional, and personalized manner.
• Maintain a strong presence in the lobby and proactively engage with guests.
• Assist guests with general enquiries, hotel facilities, dining options, transportation, and local attractions.
• Identify guest needs and coordinate with relevant departments to ensure prompt and effective assistance.
• Support the arrival and departure experience, including assisting with luggage, transportation, and other guest requests when required.
• Build positive relationships with guests and maintain awareness of VIPs, repeat guests, and special occasions.
• Handle guest feedback and concerns professionally, escalating matters to the appropriate department when necessary.
• Coordinate with Front Office, Concierge, Guest Relations, Bell Desk, and other departments to ensure smooth guest service.
• Maintain up-to-date knowledge of hotel facilities, services, outlets, promotions, and events.
• Ensure the lobby area remains welcoming, organized, and aligned with the hotel’s luxury standards.
• Assist with special events, VIP arrivals, group movements, and other hotel activities as required.

Conocimientos

Guest relations

Lobby presence

Multicultural teamwork

Communication skills

Descripción del empleo

Palazzo Versace Dubai is seeking hospitality professionals to relocate from South Africa to join our luxury hotel on Dubai Creek. Join a five-star environment focused on personalized guest service.

Candidates should have luxury-hotel experience, strong communication, and a guest-focused approach, with willingness to relocate to the UAE. We sponsor visas and provide accommodation, transportation, meals, uniforms, and medical insurance.