Lobby Ambassador | Dubai, UAE – Relocation Opportunity

Palazzo Hospitality Group; Oos-Kaap; Vor Ort; ZAR 362.000 - 544.000; Vollzeit

Benefits dieser Stelle

Visa sponsorship

Relocation to Dubai

Accommodation

Transportation

Duty meals

Uniform & laundry

Medical insurance

Tax-free income

Zusammenfassung

Palazzo Versace Dubai is seeking hospitality professionals to relocate from South Africa to join our luxury hotel on Dubai Creek. Join a five-star environment focused on personalized guest service.

Candidates should have luxury-hotel experience, strong communication, and a guest-focused approach, with willingness to relocate to the UAE. We sponsor visas and provide accommodation, transportation, meals, uniforms, and medical insurance.

Qualifikationen

• Previous experience in a similar position within a luxury hotel environment.
• Strong communication and interpersonal skills.
• Professional and guest-focused approach.
• Willingness and ability to relocate to Dubai, UAE.

Aufgaben

• Welcome and acknowledge all guests in a warm, professional, and personalized manner.
• Maintain a strong presence in the lobby and proactively engage with guests.
• Assist guests with general enquiries, hotel facilities, dining options, transportation, and local attractions.
• Identify guest needs and coordinate with relevant departments to ensure prompt and effective assistance.
• Support the arrival and departure experience, including assisting with luggage, transportation, and other guest requests when required.
• Build positive relationships with guests and maintain awareness of VIPs, repeat guests, and special occasions.
• Handle guest feedback and concerns professionally, escalating matters to the appropriate department when necessary.
• Coordinate with Front Office, Concierge, Guest Relations, Bell Desk, and other departments to ensure smooth guest service.
• Maintain up-to-date knowledge of hotel facilities, services, outlets, promotions, and events.
• Ensure the lobby area remains welcoming, organized, and aligned with the hotel’s luxury standards.
• Assist with special events, VIP arrivals, group movements, and other hotel activities as required.

Kenntnisse

Guest relations

Lobby presence

Multicultural teamwork

Communication skills

Jobbeschreibung

Are you ready to take your hospitality career to Dubai?

About Palazzo Versace Dubai

Palazzo Versace Dubai is a luxury 5-star hotel located along the historic Dubai Creek, bringing the distinctive Versace lifestyle and Italian-inspired design into an exceptional hospitality experience. The hotel features 215 elegantly designed rooms and suites, 169 residences, multiple award-winning dining destinations, and beautifully landscaped pools and leisure facilities.

As part of Palazzo Hospitality, Palazzo Versace Dubai is committed to delivering exceptional guest experiences through personalized service, attention to detail, and genuine hospitality. Our diverse team represents a wide range of nationalities and cultures, creating an international and dynamic working environment.

Joining Palazzo Versace Dubai provides hospitality professionals with the opportunity to gain valuable international experience while working in a luxury hotel environment in one of the world's leading hospitality destinations.

Key Responsibilities:

• Welcome and acknowledge all guests in a warm, professional, and personalized manner.

• Maintain a strong presence in the lobby and proactively engage with guests.

• Assist guests with general enquiries, hotel facilities, dining options, transportation, and local attractions.

• Identify guest needs and coordinate with relevant departments to ensure prompt and effective assistance.

• Support the arrival and departure experience, including assisting with luggage, transportation, and other guest requests when required.

• Build positive relationships with guests and maintain awareness of VIPs, repeat guests, and special occasions.

• Handle guest feedback and concerns professionally, escalating matters to the appropriate department when necessary.

• Coordinate with Front Office, Concierge, Guest Relations, Bell Desk, and other departments to ensure smooth guest service.

• Maintain up-to-date knowledge of hotel facilities, services, outlets, promotions, and events.

• Ensure the lobby area remains welcoming, organized, and aligned with the hotel’s luxury standards.

• Assist with special events, VIP arrivals, group movements, and other hotel activities as required.

Relocation & Benefits

• Employment visa sponsored by the company.

• Relocation opportunity to Dubai, UAE.

• Accommodation.

• Transportation.

• Duty meals.

• Uniform and laundry services.

• Medical insurance.

• Tax-free income in the UAE.

• International hospitality experience within a luxury 5-star environment.

• Career development and learning opportunities.

Location: Dubai, United Arab Emirates

Please note: This position is based in Dubai, UAE and requires successful candidates to relocate from South Africa. Visa issuance and employment are subject to applicable UAE requirements and company policies.

Requirements:

• Previous experience in a similar position within a 5-star or luxury hotel environment.

• Relevant hospitality experience and knowledge of the position.

• Strong communication and interpersonal skills.

• A professional and guest-focused approach.

• Ability to work in a fast-paced, multicultural environment.

• Willingness and ability to relocate to Dubai, UAE.