Relationship Manager

Avatar Advisory; Johannesburg; On-site; ZAR 1,460,090 - 1,946,787; Full time

Job summary

Avatar Advisory is seeking an experienced Client Partner to lead operations across Africa. The ideal candidate will drive growth for a global digital platform in the telecommunications sector, managing high-level client relationships and overseeing project implementations.

Responsibilities include client P&L management, team recruitment, and stakeholder monitoring. Candidates must have telecom experience, particularly with large US telcos, and possess a strong background in sales and marketing.

Qualifications

• Proven track record in client management.
• Experience with large US telco.
• Senior management experience or consultancy experience.

Responsibilities

• Manage Client P&L.
• Recruit local teams and commission-based agents.
• Monitor project performance and ideate for innovation.

Skills

Experience in telecom

Client leadership

Business acumen

Sales and Marketing exposure

Job description

Overview

Relationship Manager - Africa – Location: South Africa (with a focus on operations across Africa). Industry: Global Digital Platform Development and Solutions.

Job Summary: We are seeking an experienced and visionary Client Partner to lead our operations across Africa for a global digital platform and solutions company. The ideal candidate will possess extensive experience in the telecommunications industry, a proven track record of client leadership, and the business acumen to drive growth across diverse markets. This role requires a dynamic leader capable of managing high-level client relationships, recruiting and developing top talent, and overseeing the successful implementation of multiple projects across the continent.

Requirements

• Experience in telecom with contact in at least one large US telco.
• Experience and exposure in Marketing, Sales or Digital/Technology (avoid areas as network and pure operations).
• Senior manager or junior partner at consulting firms (or former employees).
• Candidates must come from the following consultancy firms: Deloitte, Accenture, McKinsey, Delta Partners.

Responsibilities

• Client P&L management
• Recruitment of local team
• Recruitment of commission-based agents
• Mapping and monitoring of key stakeholders (including events)
• Pipeline management
• Identification of RFPs
• Project performance monitoring
• Ideation for innovation pipeline
• Roadshows (including potential new clients)