Relationship Manager

WMS Secure; Johannesburg; On-site; ZAR 1,200,000 - 1,500,000; Full time

Job summary

A global digital platform company is seeking a Relationship Manager – Africa to oversee operations across the continent. The ideal candidate should have a strong background in the telecommunications industry, exceptional client management skills, and experience in marketing or technology. Responsibilities include managing high-profile clients, recruiting a local team, and ensuring the successful delivery of projects. This role provides an opportunity to drive growth in diverse African markets.

Qualifications

• Extensive experience in the telecommunications industry.
• Proven track record of client leadership.
• Senior manager or junior partner level at consultancy firms.

Responsibilities

• Lead operations across Africa focusing on telecom solutions.
• Manage and oversee several large-scale client engagements.
• Recruit and develop a local team for project implementation.

Skills

Client P&L management

Recruitment and talent development

Stakeholder mapping and monitoring

Pipeline management

Commercial growth strategy

Job description

Relationship Manager – Africa

Location: South Africa (focus on operations across Africa)

Industry: Global Digital Platform Development and Solutions

Job Summary

We are seeking an experienced and visionary Client Partner to lead our operations across Africa for a global digital platform and solutions company. The ideal candidate will possess extensive experience in the telecommunications industry, a proven track record of client leadership, and the business acumen to drive growth across diverse markets. This role requires a dynamic leader capable of managing high-level client relationships, recruiting and developing top talent, and overseeing the successful implementation of multiple projects across the continent.

Candidates must come from the following consultancy firms: Deloitte, Accenture, McKinsey, Delta Partners.

Experience and exposure to telecom (at least with contact in one large US telco).

Focus on Marketing, sales or digital/technology (avoid areas such as network and pure operations).

Senior manager or junior partner at consulting firms (or former employees).

Main functions expected are commercial and operational coverage of 1–3 large-scale clients (non-competitive).

• Client P&L management
• Recruitment of local team
• Recruitment of commission-based agents
• Mapping and monitoring of key stakeholders (including events)
• Pipeline management
• Identification of RFPs
• Project performance monitoring
• Ideation for innovation pipeline
• Roadshows (including potential new clients)