Registration Support Specialist – Admissions (Admin)

Emeris; Cape Town; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Emeris, Newlands Campus has a vacancy for an Administration Assistant (Registration Support Centre Agent) on a fixed-term contract. You will handle registration queries, provide end-to-end support, and perform data capture and follow-up calls to students.

The role requires 1–2 years admin experience, good Word/Excel skills, and a customer-focused, methodical approach. Applicants should have a Grade 12 and a valid driver’s license may be advantageous.

Qualifications

• 1–2 years reception/admin experience.
• Computer literate (Word & Excel).
• Minimum Grade 12/Matric; Diploma (NQF 6) advantageous.

Responsibilities

• Handle registration-related queries from home-based students, ensuring resolution or escalation.
• Provide end-to-end registration support for all modes of study.
• Call students to register and follow up on documents.
• Data capturing and ad hoc administrative tasks.

Skills

Excellent communication

Interpersonal skills

Organisational skills

Attention to detail

High initiative

Customer service

Education

Grade 12 / Matric

Diploma (NQF 6) advantageous

Tools

Word

Excel

Job description

Emeris, Newlands Campus has a vacancy for an Administration Assistant (Registration Support Centre Agent) on a fixed-term contract. You will handle registration queries, provide end-to-end support, and perform data capture and follow-up calls to students.

The role requires 1–2 years admin experience, good Word/Excel skills, and a customer-focused, methodical approach. Applicants should have a Grade 12 and a valid driver’s license may be advantageous.