Regional PROTECT Solutions & Sales Partner

Epiroc; Pretoria; Hybrid; ZAR 900,000 - 1,200,000; Full time

Job summary

Epiroc is seeking a Regional Product & Sales Business Partner in Pretoria to drive regional PROTECT deployment, provide technical guidance, and support customer centers and product teams across trials, PoCs, and rollouts.

You will lead pre-sales activities, validate hardware and firmware releases, and deliver training to regional teams while ensuring alignment with pricing and configurations. The role emphasizes safe deployment and regional capability growth.

Qualifications

• Diploma or Bachelor’s degree in Engineering, Mechatronics, Electronics, or a related technical field.
• 3–6 years’ experience in technical support, commissioning, or maintenance of industrial or mining systems.
• Experience with Collision Avoidance Systems (CAS), proximity detection, or similar safety technologies is advantageous.
• Exposure to both underground and surface mining operations.

Responsibilities

• Serve as the regional PROTECT subject-matter expert, providing technical and product guidance to Customer Centers, BLMs, and stakeholders.
• Support RFIs, RFQs, tenders, customer demonstrations, and technical workshops with specialized pre-sales expertise.
• Assist with solution scoping, including CAS levels, VTV/VTP configurations, and deployment models.
• Ensure all sales opportunities align with approved product configurations, standards, and pricing methodologies.
• Validate new hardware, firmware, and feature releases, while providing field feedback to Product and Engineering teams.
• Communicate feature limitations, known issues, and product updates to regional stakeholders.
• Support complex deployments, trials, PoCs, and first-of-kind installations, providing on-site technical assistance only when escalation is justified.
• Develop regional capability through technical training, post-Bootcamp support, local-language training delivery, and training material improvements.
• Drive regional alignment by participating in governance forums, reporting on deployment progress, trial outcomes, risks, and key issues.

Skills

Technical support

Commissioning

Maintenance

Safety systems

CAS awareness

Education

Bachelor’s degree in Engineering

Diploma in Engineering or related field

Job description

Epiroc is seeking a Regional Product & Sales Business Partner in Pretoria to drive regional PROTECT deployment, provide technical guidance, and support customer centers and product teams across trials, PoCs, and rollouts.

You will lead pre-sales activities, validate hardware and firmware releases, and deliver training to regional teams while ensuring alignment with pricing and configurations. The role emphasizes safe deployment and regional capability growth.