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Job summary
A property management company in East London seeks a seasoned professional for a senior management role. Responsibilities include overseeing tenant management and property performance, developing marketing strategies, and ensuring regulatory compliance. The ideal candidate has a degree or BTech, at least 5 years in a senior position, strong leadership and problem-solving skills, and a commitment to service excellence. This role offers a dynamic work environment in the Eastern Cape of South Africa.
Qualifications
Minimum 5 years’ experience in a senior management role.
Property management experience is advantageous.
Property management experience is advantageous.
Responsibilities
Oversee tenant management processes to maximize rental income and minimize vacancies.
Manage tenant relationships and ensure high customer service standards.
Oversee lease agreement processes and ensure compliance with company procedures.
Monitor property performance through key indicators.
Oversee property maintenance plans and building condition audits.
Manage the region's overall operational performance.
Develop and implement marketing and advertising strategies.
Contribute to the preparation of annual budgets and regional performance targets.
Identify and manage new business opportunities.
Ensure effective implementation of company systems and processes.
Prepare and manage operational budgets for the region.
Monitor expenditure and ensure adherence to financial policies.
Identify, analyse, and manage operational and financial risks.
Lead and manage regional staff performance and development.
Ensure compliance with HR policies and reporting requirements.
Ensure compliance with company policies and quality standards.
Ensure adherence to Occupational Health and Safety regulations.
Ensure adherence to Occupational Health and Safety regulations.
Maintain accurate documentation and reporting standards.
Skills
Strategic planning and analytical thinking
Strong problem-solving ability
Excellent communication and interpersonal skills
High level of accuracy and attention to detail
Strong leadership and people management skills
Service-oriented mindset
Cultural sensitivity and professional integrity
People management
Service orientation
Cultural sensitivity
Integrity
Education
Degree or BTech
Job description
Key Responsibilities
Operational & Property Management
Oversee tenant management processes to maximize rental income and minimize vacancies.
Manage tenant relationships and ensure high customer service standards.
Oversee lease agreement processes and ensure compliance with company procedures.
Monitor property performance through key indicators such as vacancy levels, cost-to-income ratios, and maintenance recoveries.
Oversee property maintenance plans and building condition audits.
Business & Regional Management
Manage the region's overall operational performance.
Develop and implement marketing and advertising strategies to maximize occupancy.
Contribute to the preparation of annual budgets and regional performance targets.
Identify and manage new business opportunities to support company growth.
Ensure effective implementation of company systems and operational processes.
Financial & Risk Management
Prepare and manage operational budgets for the region.
Monitor expenditure and ensure adherence to company financial policies.
Identify, analyse, and manage operational and financial risks.
Staff Management
Lead and manage regional staff performance, development, and work allocation.
Ensure compliance with HR policies, performance management processes, and company procedures.
Oversee HR reporting requirements, including monthly submissions.
Compliance & Governance
Ensure compliance with company policies, procedures, and quality standards.
Ensure adherence to Occupational Health and Safety regulations.
Maintain accurate documentation and reporting standards.
Minimum Requirements
Degree or BTech (advantageous)
Experience
Minimum 5 years’ experience in a senior management role