Regional Manager - Western Cape

Röhlig & Co; Cape Town; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

Röhlig & Co, based in Cape Town, seeks a Regional Manager to lead regional strategy, resource planning and client servicing across freight forwarding, airfreight and seafreight. The role demands strong leadership, budgeting, and compliance oversight in a dynamic market.

The ideal candidate will have extensive experience in freight forwarding with a proven track record in regional management, sales leadership and high service delivery standards.

Qualifications

• Must have Grade 12 or equivalent.
• FIATA diploma or NQF7 or equivalent freight forwarding qualification.

Responsibilities

• Develop regional strategy and business planning.
• Organise and optimise regional resources and provide leadership.
• Control and manage regional budget and finance.
• Drive business development and sales management.
• Oversee customer relationship management and client servicing.
• Supervise contract logistics and warehouse operations.
• Monitor, report and ensure compliance.
• Adhere to quality management system requirements.

Skills

Strategic thinking

Leadership

Budgeting

Negotiation

People management

Communication

Team leadership

Problem solving

Change management

Attention to detail

CRM & client servicing

International trade

Education

Grade 12 Certificate

FIATA diploma or NQF 7 freight forwarding qualification

Job description

We are seeking a Regional Manager based in CPT

Key responsibilities

• Regional Strategy and Business Planning
• Organise and Optimise Regional Resources and Provide Leadership
• Control and Manage Regional Budget and Finance
• Business Development and Sales Management
• Customer Relationship Management and Client Servicing
• Contract Logistics and Warehouse Operations Oversight
• Monitor, Report and Ensure Compliance
• Comply with the requirements of the quality management system

Minimum qualification

• Grade 12 Certificate
• FIATA diploma or 3-year freight forwarding related qualification at NQF level 7 or equivalent

Minimum experience and knowledge

• 10 years' experience in the Freight Forwarding / Logistics / Supply Chain industry, spanning Airfreight, Seafreight, Contract Logistics and/or Sales and Servicing
  At least 5 years in a senior or regional management capacity

Key competencies

• Strategic thinking and business acumen
• Problem solving, judgment and decision making
• Ability to prepare and analyse financial statements and budgets
• Leadership and people management skills
• People skills and stakeholder management
• Advanced verbal and written communication skills
• Presentation and negotiation skills
• Planning and organising
• Ability to manage pressure and lead through change
• Change management and conflict management
• Attention to detail and ability to analyse documents and make recommendations
• Knowledge of Freight Forwarding, Airfreight, Seafreight and Contract Logistics practices and processes
• Servicing and marketing principles and practice
• International Trade principles and practice, including CRM and INCO Terms
• Carrier and depot conditions of trade
• Company service charge rates and tariff calculation concepts
• National currencies and international codes
• Client/service orientation and commitment to excellent customer service
• Situation analysis, business opportunism and creative/innovative thinking
• Action and result orientation
• Current management practice and theory, job design and workflow principles