Regional Manager

Switch Recruit (Pty) Ltd; Cape Town; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

Switch Recruit (Pty) Ltd is seeking a commercially driven Regional Manager to oversee Western Cape operations across airfreight and seafreight, driving regional growth and profitability. This hands‑on leadership role requires strong people management and extensive freight forwarding experience to deliver excellent service quality.

The ideal candidate will develop regional strategies, manage budgets, and lead cross‑functional teams to maximise opportunities and ensure compliance with industry

Qualifications

• Matric (minimum)
• Ten years’ experience in freight forwarding, logistics or supply chain
• Five years’ experience in a senior/regional management role
• FIATA Diploma or a three-year qualification in freight forwarding, supply chain management, logistics or sales and marketing at NQF Level 7 or equivalent (advantageous)

Responsibilities

• Provide strategic and operational leadership across the region, overseeing airfreight, seafreight, contract logistics, sales and customer service functions.
• Develop and implement regional business strategies and plans aligned with organisational objectives.
• Optimise regional resources, workflows and operational processes to improve efficiency and service delivery.
• Lead, motivate and develop regional teams, fostering a high‑performance culture and ensuring effective collaboration across divisions.
• Manage regional budgets and financial performance, including cost control, financial reporting, profitability and achievement of business targets.
• Drive business development and sales initiatives to expand the regional client base, strengthen existing relationships and identify new revenue opportunities.
• Oversee customer relationship management and client servicing to maintain high levels of customer satisfaction, service quality and client retention.
• Provide oversight of Contract Logistics and warehouse operations, ensuring operational efficiency and compliance with relevant standards.
• Monitor regional performance against agreed targets and key performance indicators, preparing reports and implementing corrective measures where required.
• Ensure compliance with applicable legislation, industry regulations, internal policies and operational requirements.
• Maintain adherence to the organisation’s Quality Management System and ensure consistent quality standards across regional operations.
• Identify business opportunities, operational risks and areas for continuous improvement, implementing effective solutions to support sustainable growth.

Skills

Leadership

Strategic thinking

People management

Freight forwarding

Sales & client relations

Education

Matric

FIATA Diploma / NQF Level 7 qualification

Job description

An exciting opportunity is available for a commercially driven and strategically minded Regional Manager to oversee regional operations across the Western Cape. This newly established role will provide leadership across both Airfreight and Seafreight, driving regional growth, operational excellence and profitability.

The successful candidate will be responsible for strengthening the regional presence, maximising business opportunities and ensuring efficient service delivery across the region.

This is a hands‑on leadership position requiring strong commercial acumen, proven people management capabilities and extensive freight forwarding and logistics industry experience.

Duties:

• Provide strategic and operational leadership across the region, overseeing airfreight, seafreight, contract logistics, sales and customer service functions.
• Develop and implement regional business strategies and plans aligned with organisational objectives.
• Optimise regional resources, workflows and operational processes to improve efficiency and service delivery.
• Lead, motivate and develop regional teams, fostering a high‑performance culture and ensuring effective collaboration across divisions.
• Manage regional budgets and financial performance, including cost control, financial reporting, profitability and achievement of business targets.
• Drive business development and sales initiatives to expand the regional client base, strengthen existing relationships and identify new revenue opportunities.
• Oversee customer relationship management and client servicing to maintain high levels of customer satisfaction, service quality and client retention.
• Provide oversight of Contract Logistics and warehouse operations, ensuring operational efficiency and compliance with relevant standards.
• Monitor regional performance against agreed targets and key performance indicators, preparing reports and implementing corrective measures where required.
• Ensure compliance with applicable legislation, industry regulations, internal policies and operational requirements.
• Maintain adherence to the organisation’s Quality Management System and ensure consistent quality standards across regional operations.
• Identify business opportunities, operational risks and areas for continuous improvement, implementing effective solutions to support sustainable growth.

Requirements:

• Matric.
• Minimum 10 years’ experience in the freight forwarding, logistics or supply chain industry, with exposure to airfreight, seafreight, contract logistics and/or sales and customer service within a similar management role.
• At least 5 years’ experience in a senior management or regional management capacity.
• A FIATA Diploma or a three-year qualification in freight forwarding, supply chain management, logistics or sales and marketing at NQF Level 7 or equivalent (Highly advantageous).