Regional Distribution Leader — Banking & Client Experience

Praxy; South Africa; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

You will lead sales, service, and financial outcomes, align initiatives with provincial objectives, and drive client-focused strategies across branches, ATMs, and digital channels.

The role requires a completed degree at NQF7+, FAIS qualifications, and 5–7 years of banking leadership experience, with a track record of managing multiple branches.

Qualifications

• Completed Degree or Advanced Diploma, NQF Level 7+, with FAIS-recognised qualification in Business Commerce, Finance, Banking, Management.
• FAIS Representative certification is required.
• 5 to 7 years’ relevant branch, distribution or banking leadership experience.
• Experience in branch management including sales, service, people leadership, risk management and income statement responsibility.

Responsibilities

• Lead and oversee the delivery of sales, service, operational and financial performance across the assigned distribution area, ensuring alignment to provincial objectives and business growth priorities.
• Drive client-focused distribution tactics, local market initiatives and marketing solutions that support balance sheet growth, income statement performance, client retention and improved customer experience.
• Manage operational effectiveness, channel optimisation and service capability across branches, ATMs, digital channels and devices to ensure the front line can respond effectively to client demand.
• Lead, coach and develop branch and distribution teams in line with people management, performance, engagement and lean leadership principles to build a high-performance culture.
• Oversee risk, compliance, quality assurance and FAIS requirements across the distribution area, including Key Individual duties where applicable, to minimise operational losses and ensure regulatory adherence.

Skills

People leadership

Stakeholder influence

Decision making

Data interpretation

Change management

Education

Degree or Advanced Diploma (NQF 7+)

FAIS-recognised qualification in Business/Finance/Banking/Management

FAIS Representative certification

Job description

You will lead sales, service, and financial outcomes, align initiatives with provincial objectives, and drive client-focused strategies across branches, ATMs, and digital channels.

The role requires a completed degree at NQF7+, FAIS qualifications, and 5–7 years of banking leadership experience, with a track record of managing multiple branches.