Distribution Manager

Standard Bank Group; Worcester; On-site; ZAR 1,200,000 - 1,600,000; Full time

Job summary

Standard Bank Group in Worcester is seeking a Distribution Lead to oversee the delivery of sales, service, operations and financial performance across branches and channels, ensuring growth and regulatory compliance.

You will drive local market initiatives, optimise distribution channels including ATMs and digital, and coach multi-branch teams toward high performance while aligning with provincial objectives.

Qualifications

• 5 to 7 years’ relevant branch, distribution or banking leadership experience.
• Proven branch management experience with sales, service and people leadership.
• Strong knowledge of distribution performance, client engagement and financial management.
• Experience leading teams across multiple branches or channels is advantageous.

Responsibilities

• Lead and oversee the delivery of sales, service, operational and financial performance across the assigned distribution area, ensuring alignment to provincial objectives and business growth priorities.
• Drive client-focused distribution tactics, local market initiatives and marketing solutions that support balance sheet growth, income statement performance, client retention and improved customer experience.
• Manage operational effectiveness, channel optimisation and service capability across branches, ATMs, digital channels and devices to ensure the front line can respond effectively to client demand.
• Lead, coach and develop branch and distribution teams in line with people management, performance, engagement and lean leadership principles to build a high-performance culture.
• Oversee risk, compliance, quality assurance and FAIS requirements across the distribution area, including Key Individual duties where applicable, to minimise operational losses and ensure regulatory adherence.

Skills

People leadership

Risk management

Financial management

Decision making

Education

Degree or Advanced Diploma

Job description

Business Segment: Personal & Private Banking

To oversee the effective functioning, performance and delivery of a defined distribution network, including branches, Points of Representation and related channels, ensuring that the distribution mix remains sustainable, profitable, client-focused and aligned to provincial objectives.

Key Responsibilities:

• Lead and oversee the delivery of sales, service, operational and financial performance across the assigned distribution area, ensuring alignment to provincial objectives and business growth priorities.


• Drive client-focused distribution tactics, local market initiatives and marketing solutions that support balance sheet growth, income statement performance, client retention and improved customer experience.


• Manage operational effectiveness, channel optimisation and service capability across branches, ATMs, digital channels and devices to ensure the front line can respond effectively to client demand.


• Lead, coach and develop branch and distribution teams in line with people management, performance, engagement and lean leadership principles to build a high-performance culture.


• Oversee risk, compliance, quality assurance and FAIS requirements across the distribution area, including Key Individual duties where applicable, to minimise operational losses and ensure regulatory adherence.

Qualifications

• Completed Degree or Advanced Diploma, NQF Level 7 or higher, with a FAIS-recognised qualification in Business Commerce, Finance, Banking, Management


• Must meet FAIS Fit and Proper requirements.


• FAIS Representative certification is required.

Experience Required:

• 5 to 7 years’ relevant branch, distribution or banking leadership experience.


• Proven experience in branch management, including sales, service, people leadership, risk management and income statement responsibility.


• Strong understanding of distribution performance, client engagement, operational controls and financial management within a banking environment.


• Experience leading teams across multiple branches, Points of Representation or client-facing channels will be advantageous.


• Leading and directing people


• Convincing and influencing stakeholders


• Making sound decisions


• Interpreting data and providing insights


• Embracing change and driving practical execution


• Resolving conflict and managing escalated client matters


• Producing output in a fast-paced, performance-driven environment


• Business Acumen (Audit)


• Product Knowledge (Consumer Banking)


• Verbal Communication

Additional Information

Our Commitment to Diversity, Equity and Inclusion

Standard Bank Group is committed to fair and inclusive employment practices. We aim to build a workforce that reflects the diversity of the communities we serve and welcome applications from candidates of all backgrounds, including people with disabilities. We strive to create an environment where everyone has an equal opportunity to contribute and grow.