Branch Distribution Leader - Growth & Client Experience

Standard Bank Group; Worcester; On-site; ZAR 1,200,000 - 1,600,000; Full time

Job summary

Standard Bank Group in Worcester is seeking a Distribution Lead to oversee the delivery of sales, service, operations and financial performance across branches and channels, ensuring growth and regulatory compliance.

You will drive local market initiatives, optimise distribution channels including ATMs and digital, and coach multi-branch teams toward high performance while aligning with provincial objectives.

Qualifications

• 5 to 7 years’ relevant branch, distribution or banking leadership experience.
• Proven branch management experience with sales, service and people leadership.
• Strong knowledge of distribution performance, client engagement and financial management.
• Experience leading teams across multiple branches or channels is advantageous.

Responsibilities

• Lead and oversee the delivery of sales, service, operational and financial performance across the assigned distribution area, ensuring alignment to provincial objectives and business growth priorities.
• Drive client-focused distribution tactics, local market initiatives and marketing solutions that support balance sheet growth, income statement performance, client retention and improved customer experience.
• Manage operational effectiveness, channel optimisation and service capability across branches, ATMs, digital channels and devices to ensure the front line can respond effectively to client demand.
• Lead, coach and develop branch and distribution teams in line with people management, performance, engagement and lean leadership principles to build a high-performance culture.
• Oversee risk, compliance, quality assurance and FAIS requirements across the distribution area, including Key Individual duties where applicable, to minimise operational losses and ensure regulatory adherence.

Skills

People leadership

Risk management

Financial management

Decision making

Education

Degree or Advanced Diploma

Job description

Standard Bank Group in Worcester is seeking a Distribution Lead to oversee the delivery of sales, service, operations and financial performance across branches and channels, ensuring growth and regulatory compliance.

You will drive local market initiatives, optimise distribution channels including ATMs and digital, and coach multi-branch teams toward high performance while aligning with provincial objectives.