REF21234 Credit Controller | Europcar | Bruma, Johannesburg

Motus Corporation; Gauteng; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Europcar is seeking a proactive Credit Controller to join our Bruma, Johannesburg team. You will manage credit control, collect outstanding debts, and ensure accurate reconciliation while maintaining strong customer relationships.

Key responsibilities include daily collections, query resolution, reporting, and ensuring monthly targets are met. A minimum of 3 years in credit control and proficient Excel skills are required.

Qualifications

• 3 years in a credit control environment.
• NQF Level 4 (Matric or equivalent) preferred.
• Credit Management II or BCom in Finance is advantageous.
• Valid unendorsed driver’s license.

Responsibilities

• Telephonic and electronic collections of all amounts due.
• Log a minimum of 32 customer contacts daily.
• Visit customers to maintain relationships and prevent issues.
• Achieve at least 100% of monthly targeted collections.
• Investigate and log queries on outstanding accounts and provide feedback.
• Analyze overdue amounts and highlight areas for improvement.
• Report on problem accounts; escalate to Credit Manager accordingly.
• Process and allocate payments per daily bank statements and remittance advice.
• Prepare journals with supporting documentation; maintain records and admin duties.
• Minimize bad debt and increase collections.

Skills

Customer communication

Planning & organizing

Attention to detail

Interpersonal skills

Results oriented

Initiative

Education

Matric / NQF4

Finance qualification (Credit Management II / BCom Finance)

Tools

MS Excel

Job description

Job Title: Credit Controller
Location: Bruma, Johannesburg
Job Type: Full-time, Permanent

Job Summary: Europcar is seeking a motivated and dedicated Credit Controller to join our team at Bruma, Johannesburg. The successful candidate will be responsible for managing and maintaining the company's credit control function, ensuring that all outstanding debts are promptly collected and reconciled. The ideal candidate will have strong analytical skills, excellent communication abilities, and experience in credit control within the automotive or rental industry.

Position Overview

The purpose of the position is minimizing risk to the business by monitoring active accounts and managing the credit terms and limits of these accounts through collecting payments timeously. This is done through meeting customer requirements for payment and professionally communicating indebtedness to customers, thereby delivering excellent customer service and reducing/preventing bad debt losses.

Specific Role Responsibilities

• Telephonic and electronic collections of all amounts due.
• KPI would be to log a minimum of 32 customer contacts daily.
• Conduct regular customer visits to build and maintain good customer relationships, and proactive prevention of issues developing.
• Ensure that at least 100% average of the monthly targeted collections is achieved.
• Investigating and logging all queries on outstanding accounts, following up and providing feedback to the customer once queries have been resolved.
• Analysis of overdue amounts on accounts to highlight areas of improvement or problems to be attended to.
• Regular reporting and feedback regarding problem accounts. Escalation of problem accounts to the Credit Manager within prescribed time frames.
• Processing and allocation of all payments received as per the daily bank statement and deposit slips strictly in accordance with the remittance advice from the customer.
• Preparation of journals with supporting documentation. Filing, record keeping and various other admin duties.
• Effectively minimize bad debt and increase collections

Qualifications and Experience

Minimum Experience

• 3 years in a credit control environment

Minimum Qualification

• NQF Level 4 (Matric or equivalent) Preferred Qualification
• Credit Management II, BCom in Finance, or similar tertiary qualification in Finance. – advantageous

Minimum Requirements

• Valid unendorsed driver’s license
• Multilingualism would be an advantage
• MS Excel – intermediate skills

Skills and Personal Attributes

Competencies:

• Communication skills in English (read, write & speak)
• Planning and organizing skills
• Punctual
• Attention to detail
• Able to work under pressure.
• Interpersonal skills
• Client relationship building
• Listening skills
• Assertiveness
• Initiative Persuasiveness
• Results driven and orientated
• Business acumen Financial acumen
• Excel skills Personal Attributes:
• Self-motivated, trustworthy and highly responsible.
• Friendly, approachable Reliable
• Drive / Self Development

If you are a proactive and detail-oriented individual with a passion for credit control, we encourage you to apply for this exciting opportunity at Europcar. Join us in providing exceptional service to our customers while helping us maintain a solid financial foundation.