Recruitment Operations Manager

Boardroom Appointments; Johannesburg; On-site; ZAR 600,000 - 850,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

Boardroom Appointments is seeking an experienced Recruitment Operations Manager to lead our recruitment team in Johannesburg. You will oversee internal processes, drive KPI achievement, and ensure high-quality candidate delivery for local and international clients.

We value strong leadership, strategic thinking, and deep knowledge of recruitment best practices and ATS platforms. Join a market-leading firm with a collaborative culture and growth opportunities.

Qualifications

• Proven experience in recruitment operations and team leadership.
• Strong knowledge of recruitment best practices and metrics.
• Familiarity with ATS platforms and candidate sourcing tools.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead recruitment team to meet and exceed KPIs.
• Oversee end-to-end recruitment lifecycle and client requirements.
• Conduct regular performance reviews, coaching, and training sessions.
• Collaborate with sales and operations to align on client expectations.

Skills

Recruitment operations

Leadership

ATS platforms

Communication

Job description

About the job Recruitment Operations Manager

Position: Recruitment Operations Manager

Employment Type: Full-Time

Why Join Boardroom Appointments?

At Boardroom Appointments, weve been transforming businesses through exceptional talent solutions for over 35 years. As industry leaders in recruitment, headhunting, and talent acquisition, we partner with our clients to deliver top-caliber professionals aligned with their strategic objectives. Joining our team means becoming part of a passionate and dynamic workforce driven by excellence and innovation.

Role Overview

We are seeking an experienced Recruitment Operations Manager to lead and inspire our recruitment team. This position will oversee the internal recruitment processes, manage team performance, and ensure consistent delivery of high-quality candidates for both local and international clients. The ideal candidate is a motivated leader with a passion for people, exceptional organizational skills, and the ability to optimize recruitment workflows to achieve company objectives.

Key Responsibilities

• Lead, manage, and motivate the recruitment team to meet and exceed individual and team KPIs.
• Conduct regular performance reviews, coaching, and training sessions to drive team success.

Recruitment Process Management:

• Oversee the end-to-end recruitment lifecycle, ensuring consistent delivery of top talent to meet client requirements.
• Allocate job specifications to the team based on strengths, capacity, and expertise.
• Supervise and monitor all recruitment activities, ensuring alignment with company goals and standards.

Operational Excellence:

• Optimize recruitment workflows and continuously improve processes to maximize team efficiency.
• Ensure compliance with company procedures, policies, and applicable labor laws.
• Conduct daily and weekly team meetings to review progress, address challenges, and set objectives.

KPI and Performance Management:

• Monitor and report on key recruitment metrics (e.g., time-to-fill, pipeline ratios, and conversion rates).
• Work with leadership to set and achieve quarterly and annual performance targets.

Recruitment Expertise:

• Provide hands‑on support with technical recruitment and sourcing for key roles.
• Develop innovative sourcing strategies to identify both active and passive candidates.

Stakeholder Collaboration:

• Maintain clear communication with leadership and provide regular updates on recruitment team performance.
• Collaborate with the sales and operations teams to ensure alignment on client requirements and expectations.

Skills and Experience Required:

• Proven experience in recruitment operations, ideally in a high-volume agency or corporate environment.
• Strong leadership skills with the ability to manage, mentor, and motivate a diverse team.
• Deep understanding of recruitment best practices, talent acquisition metrics, and ATS platforms.
• Excellent organizational skills with the ability to manage multiple priorities and meet deadlines.
• Exceptional communication and interpersonal skills to foster strong relationships with internal teams and leadership.
• A results‑driven mindset with a passion for delivering top‑tier talent solutions.
• A minimum of 7 years experience in recruitment, with at least 2 years in a managerial or leadership role.

What We Offer

• A collaborative and dynamic work environment.
• Opportunities for career growth and development.
• The chance to work with a market leader in recruitment, helping shape the future of talent acquisition.
• Competitive salary and benefits package.