Recruitment Administrator

Boomerang BPO; Cape Town; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Boomerang BPO in Wynberg, Cape Town is seeking an experienced Recruitment Administrator to support end-to-end hiring across the business. You will partner with managers, post roles on job boards and social media, screen resumes, schedule interviews, and guide candidates through offers while maintaining an accurate candidate database.

This dynamic role operates in a fast-paced local BPO, offering opportunities for growth and professional development within the company.

Qualifications

• Grade 12 is required.
• 1+ years of experience in recruitment or HR exposure.
• Excellent communication, interpersonal and decision-making skills.
• Knowledge of productivity software, database management and internet search methods.
• Familiarity with job boards and HR-specific computer systems.
• Proven success interviewing candidates through various methods (phone, video, in-person).
• Exposure to the BPO industry and fast-paced environments.

Responsibilities

• Collaborate with managers to understand hiring needs for each role and meet hiring goals.
• Build relationships with managers to identify departments' hiring needs and job specs.
• Write and post job descriptions on relevant platforms, including social media.
• Utilize multiple recruiting sources and innovative strategies to find quality candidates.
• Screen resumes and manage candidates through the hiring process from interview prep to offers.
• Maintain candidate records database including active, passive, hired and exited employees.
• Provide coaching and guidance to recruitment staff as needed.
• Remain active on job boards, social networks and platforms to source candidates.
• Ensure recruitment system is up-to-date and inform applicants of outcomes in a timely manner.

Skills

Interpersonal skills

Communication

Interviewing

HR processes

BPO experience

Education

Grade 12

Tools

HR software

Job description

We are a leading BPO based in Wynberg, Cape Town seeking an experienced Recruitment Administrator to join our team. Competitive marked salary depending on experience

Key Responsibilities (not limited to)

Relationship Management (Internal/External)

Work closely with managers to gain a comprehensive understanding of the company’s hiring needs for every role, and to meet competitive hiring goals and expectations

Foster high-touch relationships using a database of qualified candidates to choose from when positions become open

Partner with managers / senior managers to design, refine, and implement innovative recruitment strategies

Database / Pipeline management

Develop relationships with managers to build awareness of their departments, hiring needs, and job specifications

Write and post job descriptions on relevant platforms, especially social media

Utilize knowledge of multiple recruiting sources and execute innovative strategies to find quality candidates and prospect for new business

Screen resumes and CVs and manage job candidates throughout hiring process, from interview preparation to final-offer negotiation

Maintain database of candidate records, including active and passive prospects, hired and exited employees, and other designations

Provide coaching and guidance to where needed in recruiting staff

Job Posts (Interna/ External)

Remain active with job boards, social networks, and platforms for finding quality candidates, and create and post job descriptions and announcements where needed

Keep abreast of industry trends and techniques, to enhance skills in recruitment In Industry and markets.

Improves organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; and emphasizing benefits and perks

Ensure the job descriptions are correct and accurate in terms of the roles required to be advertised for sourcing of candidates.

Meet with advertising platforms to obtain quotes etc in possible expansion of sourcing platforms

Ensure recruitment system up to date at all times and successful / regret candidates are informed timeously.

Interviews

Determines applicant qualifications by interviewing applicants, analyzing responses, verifying references, and comparing qualifications to job requirements.

Arranges management interviews by coordinating schedules; arranging travel, lodging, and meals; escorting applicant to interviews; and arranging community tours.

Evaluates applicants by discussing job requirements and applicant qualifications with managers and interviewing applicants on a consistent set of qualifications.

Induction

Arrange and provide Induction / Program timeously

Manage onboarding and new hire process

Ensure offer letters / contracts go out timeously in close working relationship with HR Administrator and Finance Dept

Compliance/Targets

Avoids legal challenges by understanding current legislation, enforcing regulations with managers, recommending new procedures and ensures adherence to policy and process.

Ensure all screening, hiring, and selection is done in accordance with recruitment policy and process.

Ensure time to hire as well as no’s are met with as per client / customer requests.

Manage the full recruiting lifecycle across a variety of open roles, helping managers find, hire, and retain quality candidates

Reporting

Monthly reporting and presentation of recruitment stats per campaign / department which indicates for e.g. Total CV Submissions, Short-listed, Successful candidates, job platform sourced from and any challenges which occurred that needs attention etc.

Requirements

Minimum Qualifications and Experience

• Grade 12
• One or more years of experience/exposure to recruitment and/or human resources
• Exceptional communication, interpersonal, and decision‑making skills
• Knowledge of productivity software, database management, and internet search methods
• Familiarity with job boards and computer systems designed specifically for HR
• Proven success in conducting interviews using various methods (phone, video, email, in‑person)
• Exposure to BPO industry and fast‑paced environment

Preferred Skills

Microsoft office skills

Strong administrative skills, thorough internal process understanding.

A critical thinker with strong problem‑solving skills

Exceptional communication skills

A can‑do attitude and forward / innovative thinker

Attention to detail and target driven

Benefits

• Opportunity to work in a dynamic, fast‑paced contact center environment.
• Direct impact on business growth and client satisfaction.
• Supportive leadership and career development opportunities.
• A culture rooted in transparency, performance, and innovation.
• Competitive compensation package aligned with experience and expertise