Receptionist

Volvo Group; Cape Town; In loco; ZAR 180.000 - 240.000; Tempo pieno

Descrizione del lavoro

Volvo Group Southern Africa (Pty) Ltd is seeking a professional receptionist to manage the branch front desk and switchboard. You will handle messages, greet visitors, and coordinate courier services while delivering premium customer service.

The role requires 3 years of reception and admin experience, strong Outlook/Excel/Word skills, and excellent telephone etiquette. We value cultural awareness and teamwork in a dynamic corporate environment.

Competenze

• Matric/N4 is required.
• 3 years reception and switchboard experience.
• Strong administrative background and organizational skills.
• Proficient in Outlook, Excel and Word.
• Excellent telephone skills and customer service orientation.
• Verbal and written communication; respectful of diverse cultures.

Mansioni

• Be the front face for the branch.
• Manage the switchboard and messages.
• Answer phones promptly and route calls.
• Receive guests and direct them to the right person.
• Handle client queries and complaints.
• Facilitate posting of goods and documents via courier.
• Manage internal mail and courier records.
• Support general admin tasks as needed.

Conoscenze

Interpersonal skills

Telephone skills

Administrative mindset

Self-motivated

Diversity awareness

Formazione

Matric/N4

Receptionist/Secretarial/Administration qualification

Strumenti

Outlook

Excel

Word

Descrizione del lavoro

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Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

At Volvo Trucks you will contribute to the transformation of our company, the transport industry and society at large.

The main purpose of the role isto handle reception, the switchboard and additional administration tasks; whilst providing professional interaction between Head Office, the Dealer Network and Volvo’s customers. To execute the duties pertaining to the reception and the switchboard efficiently, with pride and dignity.

Reporting:This position reports to the Branch Manager.

Job Objectives:

• Be the front face for the branch
• Full responsibility of the switchboard which includes receiving calls, taking and disseminating messages.
• Promptly answer phones.
• Transfer incoming calls to respective extension.
• Ensure accurate messages taken when persons are not available.
• Receive guests/visitors.
• Ensure person being visited is promptly advised and give feedback to guests/visitors.
• Handling client queries and complaints.
• Facilitate posting of goods and documents through courier services.
• Ensure that internal mail is sent to the Dealer Network via Sky Net couriers.
• Updating of courier records
• Assistance with faxing, copying and scanning when required.
• General administration duties when required.

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

Qualification & Job Experience

• Matric/N4
• Receptionist/Secretarial/Administration Qualification an advantage.
• 3 years reception and switchboard experience.
• Strong administrative background.
• Understanding and working knowledge of Outlook, Excel and Word.
• Excellent telephone skills.
• Self-motivated.
• Excellent customer and interpersonal skills.
• Verbal and written.
• Understanding of diverse cultures.

Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.

Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply.

Application Closing Date: 13 October 2026.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.

Job Category: Administrative & Business Support

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.