Receptionist

Arch Staffing SA; Cape Town; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Arch Staffing SA in Cape Town is seeking a receptionist to greet visitors, screen calls, and direct enquiries to the appropriate staff. You will manage front-desk calendars using Outlook or Google Calendar, process mail and deliveries, prepare visitor badges, log sign-ins, and maintain a clean, welcoming reception.

The role also covers data entry in CRM, coordinating meeting rooms, setting up AV equipment, and handling basic admin tasks to support daily office operations.

Responsibilities

• Greet visitors in person, determine their needs, and direct them to the appropriate staff member or waiting area
• Answer, screen, and route incoming calls on a multi-line phone system; take detailed messages when staff are unavailable
• Manage front-desk calendars and schedule appointments using tools like Microsoft Outlook, Google Calendar, or practice management software
• Receive and sort incoming mail, packages, and deliveries; log courier shipments and notify recipients
• Maintain the reception area appearance: ensure it is clean, stocked with materials, and presentable at all times
• Prepare visitor badges, maintain sign-in logs, and follow security access protocols for guests and contractors
• Perform data entry and update client or patient records in CRM or practice management systems
• Order and track office supply inventory, submit purchase orders, and reconcile supply invoices
• Coordinate conference room bookings and set up meeting spaces with required AV equipment and refreshments
• Handle basic administrative tasks including filing, photocopying, scanning, and preparing outgoing correspondence

Job description

Duties and responsibilities

• Greet visitors in person, determine their needs, and direct them to the appropriate staff member or waiting area
• Answer, screen, and route incoming calls on a multi-line phone system; take detailed messages when staff are unavailable
• Manage front-desk calendars and schedule appointments using tools like Microsoft Outlook, Google Calendar, or practice management software
• Receive and sort incoming mail, packages, and deliveries; log courier shipments and notify recipients
• Maintain the reception area appearance: ensure it is clean, stocked with materials, and presentable at all times
• Prepare visitor badges, maintain sign-in logs, and follow security access protocols for guests and contractors
• Perform data entry and update client or patient records in CRM or practice management systems
• Order and track office supply inventory, submit purchase orders, and reconcile supply invoices
• Coordinate conference room bookings and set up meeting spaces with required AV equipment and refreshments
• Handle basic administrative tasks including filing, photocopying, scanning, and preparing outgoing correspondence