Reception/Reservations Supervisor 4490Y

HotelJobs; Clanwilliam; On-site; ZAR 180,000 - 230,000; Full time

Job summary

HotelJobs in Clanwilliam, Western Cape, a luxury boutique resort, seeks an experienced Reception / Reservations Supervisor to manage the Reception and Reservations departments and lead the Front Office team. The LIVE-IN position offers an onsite opportunity with negotiable salary based on experience.

The successful candidate will oversee daily front desk operations, supervise staff, and ensure seamless guest interactions while coordinating with OTAs and third-party booking sites.

Qualifications

• Experience supervising in hospitality.
• Strong reception and reservations background.
• Experience with 3rd party booking sites/OTAs.
• Ability to lead and train Front Office team.
• Excellent communication and organisational skills.
• Hospitality experience essential.

Responsibilities

• Manage the Reception and Reservations departments.
• Lead and train the Front Office team.
• Coordinate with OTAs and third-party booking sites.
• Ensure smooth guest interactions and front desk operations.

Skills

Supervisory experience

Reception experience

Reservations experience

OTAs experience

Front Office leadership

Communication skills

Organisational skills

Hospitality experience

Job description

RECEPTION / RESERVATIONS SUPERVISOR

Luxury Boutique Resort | Clanwilliam, Cederberg, Western Cape, Approx. 2 hours from Cape Town | LIVE-IN

Salary: Negotiable on Experience

We are looking for an experienced Reception / Reservations Supervisor to manage the Reception and Reservations departments and lead the Front Office team.

REQUIREMENTS

• Previous Supervisory experience in a similar hospitality role
• Strong Reception & Reservations experience
• Experience with 3rd Party Booking Sites / OTAs
• Ability to lead and train the Front Office team
• Excellent communication and organisational skills
• Hospitality experience essential

ONSITE INTERVIEW WILL BE REQUIRED