Quality Governance Manager: Healthcare Excellence

Clinix Health Group (Pty) Ltd; Sandton; On-site; ZAR 1,000,000 - 1,300,000; Full time

Job summary

Clinix Health Group seeks a Quality Governance Manager to design and maintain enterprise-wide quality governance frameworks, management systems, and compliance programs across the group. You will drive audits, risk management, root cause analysis, and quality performance reporting to enable safe, effective patient-centred care.

Reporting to the Chief Medical Officer, you will lead continuous improvement initiatives, oversee regulatory alignment, and champion data-informed decision making with

Qualifications

• Bachelor's degree in a healthcare-related field, Quality Management, or a related field.
• 3-5 years' experience in Quality Management or Governance
• 5 years' experience within a healthcare-related environment
• 2+ years' experience in a SHEQ environment
• 3-5 years' managerial experience.

Responsibilities

• Develop and maintain quality governance policies, procedures, and guidelines
• Drive the implementation of quality governance frameworks across the Group
• Monitor, evaluate, and continuously improve quality governance initiatives
• Develop and implement quality improvement methodologies that promote quality excellence
• Ensure compliance with regulatory requirements, industry standards, and organisational policies
• Develop, implement, and maintain Quality Management Systems aligned to ISO 9001/7101 and OHSC requirements
• Deliver quality governance awareness and training programmes
• Coordinate and conduct audits and quality reviews to ensure compliance
• Analyse audit findings and drive corrective action implementation
• Develop and monitor risk-based audit tools and quality assurance processes
• Lead and support root cause analysis investigations relating to quality incidents and sentinel events
• Collaborate with stakeholders to implement and track corrective actions
• Work closely with the Data Analytics Manager to leverage insights that inform quality improvement initiatives
• Develop dashboards, metrics, and reports to track quality performance
• Build and maintain productive relationships with divisional leaders, regulators, and quality teams
• Promote integration of quality management principles into daily operations
• Ensure timely and accurate reporting to senior leadership and governance committees
• Demonstrate exemplary leadership behaviour aligned to Clinix values.

Skills

Quality Management Systems

ISO Standards

Risk Management

Audit Management

Data Analysis

Leadership

Stakeholder Engagement

MS Office

Education

Bachelor's degree in healthcare-related field

Postgraduate Degree or Certification in Quality Management

ISO 9001 Lead Auditor Certification

Job description

Clinix Health Group seeks a Quality Governance Manager to design and maintain enterprise-wide quality governance frameworks, management systems, and compliance programs across the group. You will drive audits, risk management, root cause analysis, and quality performance reporting to enable safe, effective patient-centred care.

Reporting to the Chief Medical Officer, you will lead continuous improvement initiatives, oversee regulatory alignment, and champion data-informed decision making with