PRINCIPLE DUTIES & RESPONSIBILITIES:
Responsible for ensuring that products, processes and services meet established quality standards and customer requirements.
Duties include conducting inspections, monitoring production activities, identifying defects or non-conformances, maintaining quality records, investigating quality issues, implementing corrective actions, and supporting continual improvement initiatives to ensure compliance with company policies, industry standards and regulatory requirements.
The following is a brief summary of the job, and is not limited to the following:
- Perform quality inspections of products and materials.
- Monitor production and operational processes to ensure adherence to quality standards.
- Identify, document, and report non-conformances and quality concerns.
- Problem solving, perform root cause analysis, implement corrective and preventive measure to prevent recurrence.
- Maintain accurate quality records, reports and documentation.
- Customer complaints, investigations to resolve and which could include visiting customers.
- Equipment calibration, manage calibration system to meet ISO 9001 & QMS standards.
- Completion of dimensional report on products.
- Support continual improvement initiatives to enhance quality and process efficiency.
- Able to work extra hours when required.
Qualifications & Experience:
- Grade 12 / National Senior Certificate
- Tertiary Education in Quality Control or a related field
- Boilermaking skills & ability to read and understand engineering and technical drawings.
- Minimum of 5 years’ experience in quality control.
- Knowledge of quality management systems (QMS) and quality standards such as ISO 9001.
- Experience with inspection techniques, auditing processes and root cause analysis.
- Proficiency in Microsoft Office applications, particularly Excel and Word.
Skills & Competencies:
The below mentioned skills are critical to fulfil your role as a successful team member:
- Strong attention to detail and accuracy.
- Excellent analytical and problem solving skills.
- Good communication and teamwork skills.
- Good administrative skills.
- Ability to identify, document, and resolve quality issues.
- Ability to perform repetitive inspection tasks with a high degree of accuracy and concentration.
- Proficient in maintaining accurate records and reports.
- Knowledge in steel specifications and handling of customer complaints.
- Understanding of steel industry production processes and quality criteria.
- Ability to work independently and as part of a team.
- Strong organizational and time-management skills.
- Ability to interpret technical specifications, procedures and quality documentation.
- Good visual acuity, including the ability to identify defects, inconsistencies, and non-conformances.
- Energetic, self-motivated and independent person who can multitask and work effectively under pressure.
- Ability to bend, stoop, reach and lift materials or products up to 15-20kg where required.
- Ability to work in operational environment that may involve exposure to noise, dust, varying temperatures, and moving machinery.
- Ability to work shift overtime, weekends, or public holidays when operational requirements necessitate.
- Good command of English language (read and write)
Preferred Attributes:
- Commitment to quality, safety and continuous improvement.
- High level of integrity and accountability.
- Customer focused mindset with a proactive approach to problem solving.
- Ability to perform effectively under pressure and meet deadlines.