Quality Assurance Administrator

University of Fort Hare; Pretoria; On-site; ZAR 180,000 - 260,000; Full time

Job summary

University of Fort Hare seeks a Quality Assurance Administrator to manage data, records, and MIS reporting. You will support certification processes, audits, and quarterly reporting, coordinating with stakeholders to ensure accuracy and compliance.

The role requires a National Diploma (NQF6) preference, 2+ years of admin experience, strong communication, and proficiency in Microsoft Office. You will work independently within a collaborative team in a demanding academic environment.

Qualifications

• National diploma (NQF 6) preferred.
• Minimum of 2 years administrative experience in a fast-paced environment.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office.
• Excellent organizational and project management skills.
• Ability to work independently and as part of a team.
• Creative thinking and problem-solving abilities.

Responsibilities

• Data and Records Management
• Ensures that all records, including applications, serial numbers, and issued certificates, are properly archived and stored for future reference or audit purposes
• Coordinate with stakeholders to ensure the successful execution on certification
• Maintain an organised filing system for all trade test, accreditation, assessments, and monitoring reports
• Verification and submission of trade test certificates to NAMB
• Provide support for quarterly reporting and audits
• Capture accurate learner information
• Verify supporting documentation
• Maintain Management Information System (MIS) records
• Produce quality assurance reports
• Analyse administrative data
• Monitor turnaround times
• Maintain accurate filing systems
• Ensure data integrity and confidentiality.
• Communicate professionally with stakeholders
• Prepare clear written correspondence
• Respond to provider and learner enquiries
• Draft meeting minutes
• Prepare reports
• Present information accurately
• Liaise effectively with internal and external stakeholders

Skills

Communication skills

Microsoft Office

Organization & PM

Teamwork

Creative thinking

Education

National diploma (NQF 6) preferred

Job description

We are sourcing for a Quality Assurance Administrator role.

Key Responsibilities:

Administrative Support

• Data and Records Management


• Ensures that all records, including applications, serial numbers, and issued certificates, are properly archived and stored for future reference or audit purposes


• Coordinate with stakeholders to ensure the successful execution on certification


• Maintain an organised filing system for all trade test, accreditation, assessments, and monitoring reports


• Verification and submission of trade test certificates to NAMB


• Provide support for quarterly reporting and audits

Information and Data Management

• Capture accurate learner information


• Verify supporting documentation


• Maintain Management Information System (MIS) records


• Produce quality assurance reports


• Analyse administrative data


• Monitor turnaround times


• Maintain accurate filing systems


• Ensure data integrity and confidentiality.

Communication

• Communicate professionally with stakeholders


• Prepare clear written correspondence


• Respond to provider and learner enquiries


• Draft meeting minutes


• Prepare reports


• Present information accurately


• Liaise effectively with internal and external stakeholders

Qualifications And Experience

• National diploma (NQF Level 6) would be preferred


• Minimum of 2 years administrative experience in fast-paced environment


• Strong written and verbal communication skills.


• Proficiency in Microsoft Office


• Excellent organizational and project management skills.


• Ability to work independently and as part of a team.


• Creative thinking and problem-solving abilities.