Quality Advisor

310 PMI; Johannesburg; On-site; ZAR 350,000 - 500,000; Full time

Job summary

Adcorp is seeking a Quality Advisor in Johannesburg to ensure project support, monitoring, reporting to Services SETA, and close-out activities meet SLAs, regulatory requirements, and internal quality standards.

You will support learnership and skills development projects with strong coordination, monitoring, and QA practices, ensuring timely and compliant delivery across all operations.

Qualifications

• 3–5 years’ experience in a training, education, learnership, or skills development environment.
• Exposure to project coordination, quality assurance, compliance, or learnership administration processes.
• Experience working with SETAs, QCTO requirements, moderation, and audit processes would be advantageous.
• Proven administrative experience within an education, training, or assessment environment.
• Exposure to project monitoring, reporting, and stakeholder coordination within a regulated environment.

Responsibilities

• Advisory & Compliance Support: Research, review, and communicate SETA and QCTO process updates to regional teams; provide input into QMS updates; advise on QCTO implementation requirements; ensure SOP, SETA, and QCTO compliance; drive quality and compliance across processes.

Skills

Quality Assurance

Project Coordination

Learnership Admin

Stakeholder Coordination

Regulatory Compliance

Education

NQF 4 qualification

Job description

Position: Quality Advisor

Job Description: The Quality Advisor is responsible for ensuring that project support, monitoring, reporting to Services SETA, and project close-out activities are delivered in line with agreed Service Level Agreements, regulatory requirements, and internal quality standards. The role supports the effective implementation and compliance management of learnership and skills development projects through strong coordination, monitoring, and quality assurance practices. All activities are executed in accordance with established project management principles, agreed timelines, and the organisation’s Standard Operating Procedures to ensure accurate, compliant, and high-quality delivery outcomes.

Location: Johannesburg - Adcorp Place

Contract Type: Permanent

Minimum Requirements

• Experience: 3–5 years’ experience in a training, education, learnership, or skills development environment.
• Exposure to project coordination, quality assurance, compliance, or learnership administration processes.
• Experience working with SETAs, QCTO requirements, moderation, and audit processes would be advantageous.
• Proven administrative experience within an education, training, or assessment environment.
• Exposure to project monitoring, reporting, and stakeholder coordination within a regulated environment.
• Education: Relevant NQF 4 qualification or equivalent thereof
• Own vehicle and driver’s license advantageous
• Additional Requirements: N/A

Roles and Responsibilities

Advisory & Compliance Support

• Research, review, and communicate SETA and QCTO process updates to regional teams
• Provide input into Quality Management System (QMS) updates
• Advise Service Delivery Managers on QCTO implementation requirements
• Ensure adherence to SOP, SETA, and QCTO compliance requirements
• Drive quality and compliance across all operational processes

Learnership Administration & Coordination

• Capture and maintain learner enrolment and exit information on SETA databases and templates
• Verify Learnership agreements and learner start-up documentation for compliance
• Submit learner enrolment, readiness, and Statement of Results (SOR) documentation to QCTO
• Process Credit Accumulation Transfer (CAT) applications
• Follow up with regional teams and SETAs regarding registrations and learner records
• Support regional teams with external moderation and EISA preparation activities

Project Monitoring & Quality Assurance

• Track and monitor project milestones and implementation progress
• Compile project tracking reports and dashboards
• Monitor moderation schedules and ensure moderation reports are maintained
• Provide support during learnership audits and quality reviews
• Manage regional compliance across learnership projects

External Moderation & Assessment Coordination

• Schedule external moderation with Services SETA
• Support preparation of learner files for moderation and external verification
• Action and track feedback received from external moderation processes
• Coordinate learner exit processes and certification follow-ups with SETAs

Reporting & Continuous Improvement

• Prepare regular reports on operational and quality activities
• Maintain accurate records and supporting compliance documentation
• Identify process improvement opportunities through reporting and analysis
• Support continuous improvement initiatives aligned to internal SOP and quality standards

At Adcorp, we truly believe in the potential of our employees and are committed to supporting your career journey. In a world that’s always changing, we recognise the importance of new skills, talents, and capabilities that help us connect, collaborate, and thrive together. As a trusted workforce solutions provider, we’re dedicated to finding innovative ways to shape markets, drive economies, and build a brighter shared future. Our passion lies in connecting people with fulfilling jobs that lead to more efficient and motivated workforces. We’re here to help you turn your career dreams into reality. Our solutions not only provide job opportunities but also ensure that you have access to the financial support, healthcare, and peace of mind you deserve. This empowers you to focus on your goals and contribute to the success of our greater company. At Adcorp, your career matters, and we’re excited to support you every step of the way. http://www.adcorpgroup.com/ We’d like to help you find your best fit!