Minimum Requirements
- Grade 12 / Matric
- Diploma or degree in Property Management, Real Estate, Finance, Facilities Management, or a related field.
- Additional qualifications in financial analysis, insurance, risk management, project management or data analytics will be advantageous.
- At least 3–5 years’ relevant experience in commercial property or facilities management, including lease administration, budgeting, financial reporting, insurance coordination, and contractor management.
- Experience with fuel service station properties, commercial asset portfolios and BI reporting will be an advantage.
- Knowledge of property management, insurance administration, risk management and lease agreements.
- Ability to manage multiple sites and travel throughout the Eastern Cape
- Valid driver’s licence is essential.
- Proficiency in Microsoft Excel, financial modelling and management reporting; Power BI and ERP/property management systems will be advantageous.
Job Responsibilities
Property Portfolio and Asset Management
- Manage the company’s commercial properties, fuel service station sites and related assets across the Eastern Cape.
- Maintain an accurate property register covering ownership, leases, rental income, valuations, insurance, maintenance and statutory documentation.
- Conduct regular property inspections and identify risks, maintenance requirements and opportunities to improve occupancy, rental returns and asset value.
- Support property valuations, acquisitions, disposals, redevelopment and capital investment decisions.
Lease and Tenant Management
- Administer lease agreements, renewals, extensions, rental escalations and amendments.
- Monitor lease expiry dates, contractual obligations, tenant compliance and rental arrears.
- Coordinate lease negotiations and recommend appropriate rental rates and commercial terms.
- Maintain effective relationships with tenants, fuel retailers, fuel brands and other stakeholders.
Insurance and Risk Management
- Coordinate the placement, renewal and administration of insurance policies covering buildings, property infrastructure, equipment, public liability and other relevant exposures.
- Maintain an accurate insurance register reflecting insured assets, sums insured, premiums, policy periods, exclusions, excesses and renewal dates.
- Liaise with insurance brokers, insurers and assessors to ensure appropriate cover, competitive premiums and alignment between insured values and property valuations.
- Identify potential underinsurance, coverage gaps and emerging risks, and recommend appropriate corrective action.
- Manage property-related insurance claims, ensuring timely notification, submission of supporting documentation, follow-up and resolution.
- Monitor compliance with policy conditions, risk improvement recommendations and applicable safety requirements.
- Report on insurance costs, claims experience, outstanding claims and material exposures to management.
Financial Management, Reporting and Analysis
- Prepare annual property budgets, forecasts and cash-flow projections covering rental income, operating expenditure, maintenance, insurance and capital expenditure.
- Monitor actual performance against budget, prior periods and forecasts, investigate variances and recommend corrective actions.
- Analyse rental income, occupancy, arrears, property operating costs, net operating income and returns by property and across the portfolio.
- Monitor municipal rates, utilities, service charges, maintenance expenditure and other property-related costs to identify savings and improve profitability.
- Reconcile property management records with Finance and ensure the completeness and accuracy of rental billing, collections, expenditure and asset information.
- Prepare monthly management reports and executive dashboards highlighting financial performance, key risks, trends and corrective actions.
- Provide financial analysis and business cases for lease negotiations, property acquisitions, disposals, refurbishment and capital investment decisions.
- Support annual financial statements, external audits, insurance valuations and other financial reporting requirements.
Business Intelligence and Performance Management
- Develop and maintain BI dashboards and reports using tools such as Microsoft Excel and Power BI, supported by reliable property and financial data.
- Establish a centralised property information database integrating lease information, rental income, expenditure, insurance, maintenance and asset performance.
- Develop key performance indicators and trend analyses to monitor portfolio profitability, rental collection, occupancy, insurance costs, maintenance expenditure and capital projects.
- Analyse historical and forecast performance to identify underperforming properties, cost inefficiencies and opportunities for value creation.
- Automate routine reports and improve data accuracy, consistency and timeliness to support management and Board decision-making.
- Translate financial and operational data into actionable recommendations for improved property performance and risk management.
Facilities, Maintenance and Compliance
- Implement preventive maintenance programmes and oversee repairs to buildings, forecourts, canopies, drainage, parking areas and related infrastructure.
- Manage contractors and service providers in accordance with procurement policies, approved budgets and service standards.
- Coordinate capital projects, monitoring costs, quality, timelines and completion.
- Monitor applicable occupational health and safety, fire safety, environmental, building and municipal requirements.
- Coordinate the management of property-related environmental risks, including fuel spills and underground storage tank infrastructure, with the relevant fuel operators and qualified specialists.
- Maintain a property risk register and ensure timely resolution of defects, incidents and compliance findings.
Key Performance Indicators
- Rental income, collection rates, arrears and occupancy.
- Property operating expenditure against budget and improvement in net operating income.
- Insurance renewals completed on time, adequacy of cover and resolution of claims.
- Accuracy and timeliness of financial reports, forecasts and BI dashboards.
- Identification and implementation of cost-saving and profitability improvement initiatives.
- Completion of preventive maintenance and capital projects within approved budgets and timelines.
- Compliance with statutory requirements and timely closure of identified risks.
- Accuracy and completeness of property, lease, insurance and financial records.
Key Competencies / Skills
- Strong financial, commercial and analytical acumen.
- Strong data analysis, problem-solving, communication and stakeholder management skills.
- High standards of integrity, accountability, accuracy and attention to detail.