Project Manager - Software Implementation

Placements24; Kempton Park; On-site; ZAR 758,000 - 1,171,000; Full time

Benefits offered by this job

Competitive contract rate

Job summary

Placements24 is seeking a diligent Project Manager to oversee software product implementations for clients in Gauteng. You will be the main client liaison, driving timelines, resources, and expectations to ensure smooth integration and adoption of innovative solutions.

You will develop detailed project plans, coordinate with development, support and sales teams, and manage risks while delivering high levels of client satisfaction. Strong SDLC knowledge and excellent communication are essential.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• At least 5 years in project management, software implementation or IT consulting.
• Experience managing client-facing projects and strong relationship-building skills.
• Familiarity with software development lifecycles (SDLC) and implementation methodologies.
• Excellent organizational and time-management skills, with ability to manage multiple projects.
• Experience with project management tools such as Trello, Asana, or similar.

Responsibilities

• Lead and manage software implementation projects from onboarding to deployment and handover.
• Develop detailed project plans with scope, objectives, milestones and resources.
• Coordinate with internal development, support and sales teams for timely execution.
• Act as main liaison between client and project team; manage expectations.
• Identify and track project risks; develop mitigation strategies.
• Monitor progress and report KPIs and status to stakeholders.
• Manage client requirements and changes with proper change control.
• Facilitate user training sessions and post-implementation support.
• Ensure successful software integration with client systems.

Skills

Client-facing

Relationship-building

Communication

Time-management

Education

Bachelor's degree in Business Administration or Information Technology

Tools

Trello

Asana

Job description

About the Role

Our client, a fast-growing software solutions provider, is looking for a diligent and organized Project Manager to oversee the successful implementation of their innovative software products for clients in Tembisa, Gauteng . This role is crucial for ensuring client satisfaction and successful adoption of our client's cutting-edge technologies. You will be the primary point of contact for clients during the implementation phase, managing timelines, resources, and expectations to deliver seamless integration. This position requires a proactive approach, excellent communication skills, and a deep understanding of software development lifecycles and client-facing project management. If you thrive in a client-centric environment and are passionate about delivering transformative software solutions, this is the role for you.

Key Responsibilities

• Lead and manage software implementation projects from initial client onboarding through to final deployment and handover.
• Develop detailed project plans, defining project scope, objectives, deliverables, milestones, and required resources.
• Coordinate with internal development, support, and sales teams to ensure timely and successful project execution.
• Act as the main liaison between the client and the project team, ensuring clear communication and managing client expectations effectively.
• Identify and track project risks, developing mitigation strategies to minimize potential disruptions.
• Monitor project progress against the plan, reporting on key performance indicators and project status to stakeholders.
• Manage client requirements and scope changes, ensuring proper documentation and change control processes are followed.
• Facilitate user training sessions and provide post-implementation support guidance.
• Ensure the successful integration of the software with existing client systems.

Requirements

• A Bachelor's degree in Business Administration, Information Technology, or a related field.
• A minimum of 5 years of experience in project management, specifically in software implementation or IT consulting.
• Proven experience managing client-facing projects, demonstrating strong relationship-building skills.
• Familiarity with software development lifecycles (SDLC) and various implementation methodologies.
• Excellent organizational and time-management skills, with the ability to manage multiple projects concurrently.
• Strong problem-solving and analytical capabilities.
• Exceptional verbal and written communication skills.
• Experience with project management tools such as Trello, Asana, or similar.
• Knowledge of the Gauteng business landscape is a plus.

Benefits

• Competitive contract rate.
• Opportunity to work with innovative software products.
• Gain exposure to a diverse range of client industries.
• Potential for extension based on project success and performance.
• Work in a vibrant and collaborative team environment.
• Direct impact on client business success through technology solutions.