Project Manager, Retail Operations Enhancement

Placements24; Polokwane; Híbrido; ZAR 800.000 - 1.100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Medical aid & retirement fund

Professional development

Performance incentives

Descripción de la vacante

Placements24, Polokwane, Limpopo, seeks a skilled Project Manager to drive retail operation enhancements across store locations. You will lead end-to-end projects for POS upgrades, inventory improvements, and staff training, collaborating with IT, marketing, and store teams.

The ideal candidate has 5+ years in retail project management, strong organizational skills, and a proven track record of delivering projects on time and within budget. Hybrid work model in Polokwane.

Formación

• Minimum 5 years' experience in project management with retail focus.
• Proven ability to manage retail technology implementations.
• Experience with POS systems, inventory software, and retail CRM.
• Bachelor's degree in Business Administration, Retail/Operations mgmt or related field.

Responsabilidades

• Manage end-to-end project lifecycles for retail operational improvement projects.
• Define project scope, objectives, deliverables, budgets, and timelines with store managers and regional leads.
• Develop detailed project plans for POS upgrades, inventory enhancements, and store layouts.
• Lead cross-functional teams including store staff, IT, marketing, and operations.
• Oversee implementation of new retail technologies and processes and ensure adoption.
• Identify risks and mitigation strategies and report to senior management.
• Monitor progress and provide status updates to management.
• Facilitate training sessions for store personnel on new procedures and systems.
• Ensure projects stay within scope, time, and budget and conduct post-project reviews.

Conocimientos

Retail operations

Project management

Cross-functional collaboration

Vendor/stakeholder management

Educación

Bachelor's degree in Business Administration or related field

Herramientas

MS Project

Asana

POS systems

Inventory management software

CRM software

Descripción del empleo

Our client, a leading national retailer with significant operations in Polokwane, Limpopo , is seeking a skilled Project Manager to drive enhancements in retail operations. This role is critical for optimizing in-store processes, improving customer experience, and implementing new retail technologies across various store locations. You will lead projects focused on operational efficiency, inventory management, point-of-sale (POS) system upgrades, and staff training initiatives. The successful candidate will possess a strong understanding of retail environments, excellent organizational skills, and the ability to manage multiple projects concurrently. This is an excellent opportunity to contribute to the success of a major retail brand within the northern region of South Africa.

Key Responsibilities

• Manage end-to-end project lifecycles for retail operational improvement projects.
• Define project scope, objectives, deliverables, budgets, and timelines in collaboration with store managers and regional leads.
• Develop detailed project plans for initiatives such as POS system upgrades, inventory management enhancements, and store layout optimizations.
• Lead cross-functional teams, including store staff, IT, marketing, and operations, to achieve project goals.
• Oversee the implementation of new retail technologies and processes, ensuring smooth adoption.
• Identify potential risks and issues, and develop effective mitigation strategies.
• Monitor project progress and provide regular status updates to senior management.
• Facilitate training sessions for store personnel on new operational procedures and systems.
• Ensure projects are completed within scope, on time, and within budget.
• Conduct post-project reviews to capture lessons learned and identify opportunities for further improvement.

Requirements

• A minimum of 5 years of experience in project management, with a strong focus on retail operations or retail technology implementation.
• Proven experience managing projects in a retail environment, understanding the unique challenges and dynamics.
• Familiarity with POS systems, inventory management software, and retail CRM tools.
• Strong understanding of operational workflows within a retail setting.
• Excellent organizational, time management, and problem-solving skills.
• Proficiency in project management software (e.g., MS Project, Asana).
• Strong communication and interpersonal skills, with the ability to influence and collaborate effectively with diverse teams.
• A Bachelor's degree in Business Administration, Retail Management, Operations Management, or a related field.
• Experience with change management principles is advantageous.Ability to work effectively in a hybrid model, balancing office-based and remote responsibilities.

Benefits

• Our client offers a competitive salary and benefits package commensurate with experience.
• You will have the opportunity to work on impactful projects that directly influence customer experience and operational efficiency.
• Be part of a dynamic and growth-oriented retail organization.
• Opportunities for professional development and training are provided.
• Comprehensive medical aid and retirement fund contributions are part of the package.
• Performance-based incentives may be available.
• This role is based in Polokwane .