Product Specialist – Legal Technology & Contract Lifecycle Management

Hire Resolve; Sandton; On-site; ZAR 650,000 - 1,100,000; Full time

Job summary

Hire Resolve is seeking a Product Specialist in Johannesburg to bridge law and software delivery, owning legal logic across contracting journeys. You will validate product reflections against contracts and drive process design, risk playbooks, and AI-driven extraction rules.

The role includes designing intake workflows, leading UAT, and performing data migration and dashboards for reporting. Strong MS Word/Excel/PowerPoint skills are required, with an LL.B or equivalent qualification preferred.

Qualifications

• Experience with commercial contracting and risk assessment.
• Hands-on exposure to legal-tech, CLM, and matter-management workflows.
• Experience performing UAT and defect triage in product delivery.

Responsibilities

• Map the end-to-end contract lifecycle (intake → matter → drafting/negotiation → approvals/DoA → e-signature → activation → extraction → obligations → amendments → renewal/termination → reporting).
• Design intake forms and initiate matter workflows to support contract intake.
• Configure pre-signature workflows and post-signature contract setup.
• Define key commercial terms, dates, term, and renewal logic.
• Manage amendments and contract linking.
• Develop risk playbooks and clause-extraction rules for AI validation.
• Draft test agreements across SLAs, leases, loans, NDAs, and supply contracts.
• Test AI outputs for summaries, extraction, and document comparison.
• Deliver product demos, train clients, and drive adoption.

Skills

Commercial contracting experience

Legal-tech / CLM / matter-management

UAT and defect work experience

Education

LL.B or equivalent legal / paralegal qualification

Tools

Microsoft Word

Excel

PowerPoint

Job description

A South African software development and holding company that creates industry specific software solutions for the legal, medical, automotive and point of sale sectors is looking for a Product Specialist to join their team in Johannesburg, GP.

A lawyer who sits between legal practice and software delivery — owning the legal logic across the whole contracting journey and validating that the product actually reflects it.

Key Responsibilities:

Process and Configuration Design:

• Map the end-to-end contract lifecycle (intake → matter → drafting/negotiation → approvals/DoA → e-signature → activation → extraction → obligations → amendments → renewal/termination → reporting)

• Design intake forms and matter initiation processes

• Configure pre-signature workflows and post-signature contract setup

• Define key commercial terms, dates, term, and renewal logic

• Manage amendments and contract linking

Legal Content Work:

• Develop risk playbooks and conduct missing-clause analysis

• Create obligation extraction rules (obligor / action / timing / evidence)

• Draft realistic test agreements across various contract types, including:

  • SLAs

  • Leases

  • Loans

  • NDAs

  • Supply contracts

AI Validation:

• Test AI outputs for:

  • Summarisation

  • Clause and field extraction

  • FAQs

  • Document comparison

  • Conversational assistant responses

• Feed legal corrections back into the product as formal requirements

QA & Delivery:

• Perform expert User Acceptance Testing (UAT)

• Conduct regression testing

• Reproduce defects and perform root-cause triage (defect vs. AI vs. configuration vs. data vs. user error)

• Validate releases and upgrades

Client facing and Data Work:

• Deliver product demos and training sessions

• Drive client adoption

• Build and maintain reporting dashboards

• Perform heavy Excel-based data migration, classification, and data-quality work across thousands of records

Requirements:

• Education: LL.B or equivalent legal / paralegal qualification

• Experience:

  • Substantial commercial contracting experience

  • Hands-on legal-tech / CLM / matter-management exposure

  • Real UAT and defect work experience

• Technical Skills:

  • Advanced proficiency in Microsoft Word, Excel, and PowerPoint

Advantageous:

• Admitted attorney

• AI / NLP and clause-extraction experience

• Enterprise CLM configuration experience

• Agile delivery experience

• Contract migration experience

• FICA / KYC / POPIA compliance exposure

Our client is offering a highly competitive salary for this role based on experience.