Product Manager, Operations & Scale

Pargo; Cape Town; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid work setup

Medical aid

Group life cover

Job summary

Pargo is seeking a Product Manager who obsessively focuses on Product Operations to unlock scalability across its platforms. The role involves end-to-end ownership from strategy to execution, with a strong emphasis on discovery, backlog management, and successful launches.

You will conduct user interviews with retailers and pickup-point partners, monitor metrics, and support hardware activations in a lean, customer-centric environment in Cape Town. Hybrid work setup in Gardens, Cape Town.

Qualifications

• 2–4 years in product management (lean/startup preferred).
• Hands-on Jira experience (writes tickets, manages workflows).
• Experience in logistics, supply chain, e-commerce, or marketplaces.
• Understanding the SDLC, KPI tracking and product-market fit measurement experience.
• Demonstrated user feedback and product decision journey.
• Comfort working autonomously in a lean team environment with minimal overhead.

Responsibilities

• Serve as the centralised point of contact for internal and external stakeholders on product-related questions.
• Write detailed Jira tickets with full context to streamline engineering delivery.
• Own Product Operations and Powered by Pargo end-to-end, from strategy through execution and measurement.
• Run discovery sessions and translate research into prioritized insights.
• Sequence and manage the backlog for the dev team, flagging dependencies and priorities.
• Support new launches by ensuring business readiness, coordinating training, and enabling scale.
• Gather stakeholder input into iterations required to support product growth.
• Conduct interviews with consumers, retailers, and pickup point partners to surface opportunities for automation and optimisation.
• Support the Pargo Point Technical Lead on maintaining and configuring new hardware for pickup point activations.
• Track product-market fit metrics monthly per offering and conduct deep-dive analysis on data insights.
• Carry out ad hoc operational, technical, reporting, and support tasks as assigned.

Skills

Problem-solving

Customer-centric

Autonomy

Tools

Jira

Google Suite

Job description

Pargo is seeking a Product Manager who obsessively focuses on Product Operations to unlock scalability across its platforms. The role involves end-to-end ownership from strategy to execution, with a strong emphasis on discovery, backlog management, and successful launches.

You will conduct user interviews with retailers and pickup-point partners, monitor metrics, and support hardware activations in a lean, customer-centric environment in Cape Town. Hybrid work setup in Gardens, Cape Town.