Product Manager

E-Centive; Johannesburg; On-site; ZAR 850,000 - 1,300,000; Full time

Job summary

E-Centive is seeking a hands-on Product Manager to own the product direction of our systems and lead the Product Team. You will drive the strategy and roadmaps for three retail platforms, while guiding a four-person team including an IT Project Manager, UI/UX Designer, Junior Product Owner and a Product Adoption Coordinator.

You will work closely with enterprise clients, conduct requirements workshops, and define acceptance criteria and business rules.

Qualifications

• 5+ years in product management, product ownership or business analysis in software/SaaS
• 2+ years direct line management including performance reviews
• Hands-on business analysis: requirements gathering, process mapping, BRS/FSD writing
• Experience with enterprise clients and Agile teams

Responsibilities

• Own product strategy and roadmap across three retail platforms
• Prioritise backlog with clear acceptance criteria
• Run requirements workshops and define business rules and data needs
• Lead and develop a Product Team of four
• Partner with Head of Software Engineering
• Act as product contact for enterprise clients on requirements and demos
• Define success measures and report on adoption and performance

Skills

Product management

Team leadership

Business analysis

Agile teams

Data literacy

Stakeholder mgmt

Education

IT/CS/Engineering/Business degree

Tools

Jira

Confluence

Figma

Job description

We are looking for a hands-on Product Manager to own the product direction of our systems and lead our Product Team.

What you will do

• Own the product strategy and roadmap across three retail focused platforms.
• Prioritise the backlog and make sure every story is ready to build, with clear acceptance criteria
• Do hands-on business analysis: run requirements workshops, map business processes, write business requirement specifications and define business rules and data needs
• Lead, coach and develop a Product Team of four: an IT Project Manager, a UI/UX Designer, a Junior Product Owner and a Product Adoption Coordinator
• Work as a partner to our Head of Software Engineering.
• Act as the product contact for enterprise clients on requirements, roadmap updates, demos and UAT
• Define success measures for each release and report on adoption and product performance

What you will bring

• 5+ years in product management, product ownership or business analysis in a software or SaaS environment, including at least 3 years owning a live product
• At least 2 years of direct line management, including performance reviews and coaching
• Practical business analysis experience: requirements gathering, process mapping and BRS or FSD writing
• Experience working with enterprise clients and in Agile teams
• Confident use of Jira, Confluence and Figma
• Data literacy: you set KPIs, read dashboards and make decisions based on evidence
• A degree or diploma in IT, Computer Science, Engineering, Business or a related field

Advantageous

• Experience in telecommunications, retail, loyalty or incentives, fintech or payments
• Experience in an ISO 27001 environment

You will shape products used daily by thousands of retail staff across South Africa. You will have real ownership, direct access to leadership and a team ready to grow under your guidance.